Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these lights they are so beautiful. For some reason the other set I purchased stopped working. How long are these lights good for??”

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Posted 5 years ago

“First time customer and pleased overall with items ordered and service.”

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Posted 5 years ago

“Super! Great products. Love the lights! Gave some as gifts. Kept some. All very happy!”

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Posted 5 years ago

“They were professional and everything arrived on time and in perfect condition. More than pleased with every item I ordered!”

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Posted 5 years ago

“My garland from lights.com was perfect! It was so full and bright! I wish I would have ordered 2!”

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Posted 5 years ago

“Looks great. Great experience highly recommend”

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Posted 5 years ago

“These lights were just OK. Several did not work at all. A few others would not keep the memory for turn on and off times. Would not buy again.”

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Posted 5 years ago

“Love the remote control, love no hanging cords plugged into outlets!”

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Posted 5 years ago

“The light never switched on. Very bad quality for the price paid”

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Posted 5 years ago

“Love them. Very festive.”

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Posted 5 years ago

“Delivered as promised. Candles flicker nicely. The remote control aspect is the best feature, though!”

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Posted 5 years ago

“Easy and simple. I will be back to this site to shop.”

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Posted 5 years ago

“It’s perfect and a great price. It matched all my gold/brass I have updated in my kitchen.”

Lights.com 5 star review on 19th January 2021

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Posted 5 years ago

“Shipping was fast but I couldn’t return the lights without paying for postage and a restocking fee. I figure I can donate these to a yard sale or something.”

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Posted 5 years ago

“I have issues with both lights not working properly and have called and emailed multiple times without ever getting a response.”

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Posted 5 years ago

“love these candlesticks. very elegant.”

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Posted 5 years ago

“It was a gift for someone, but they were very happy when we gave it to them.”

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Posted 5 years ago

“Fantastic products! Their LED taper candles are by far my favorite. They are super realistic and so easy to decorate with. I have also fallen in love with many of their decor pieces, especially the taper candle holders. Shipping is always prompt and their customer service is wonderful!”

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Posted 5 years ago

“I did have a few issues with my order. However, the customer service I received to rectify the issues was impeccable.”

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Posted 5 years ago

“Turned up promptly, and look great in the garden. I think I'll buy some more!”

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Posted 5 years ago

Lights.com is rated 4.8 based on 3,846 reviews