Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, great service, fast shipping I will use this company again!”

Helpful Report

Posted 9 years ago

“Very helpful when I didnt put a complete shipping address. Emailed me about 10 minutes after submitting my order. Lights are as advertised and I will order again. Very happy!”

Helpful Report

Posted 10 years ago

“After looking for these angel candles, I was so happy to find them here. . They are just beautiful, and I gave them as gifts for Christmas, and everyone loved them, The service was fast, the quality excellant, and I was extremely happy . Will be buying more candles!”

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Posted 10 years ago

“I experienced beyond excellent service from lights.com and will recommend to others in the future. We used the lights in a downtown city project, and people have really been enjoying them. Thank you!”

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Posted 10 years ago

“I took the battery icicle lights to England for a wedding. They worked brilliantly!”

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Posted 11 years ago

“The website is beautifully arranged, and very easy to navigate. My products came quickly, and I can't wait to install them.”

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Posted 7 years ago

“customer service was great and helpful when i reached out wondering why my items didnt have any status updates. didnt realize the warehouse does not work on wknds. might be nice to some how notate that on the site.”

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Posted 11 years ago

“It was a little difficult to find products on the site but all in all i think its a good layout”

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Posted 9 years ago

“Great !!Going to get more !! Thanks !!”

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Posted 9 years ago

“Loved the pillar candle. Started myChristmas shopping with my order and found the customer service agent was very courteous and helpful.”

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Posted 11 years ago

“The customer service was better than most brick and mortar stores and definitely far exceeded any online shopping I have done. Many thanks to the folks at lights!!”

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Posted 10 years ago

“I ordered the 6 tall remote flameless candles - ordering was easy, they arrived quickly and work flawlessly. Im very happy with the purchase.”

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Posted 10 years ago

“The lanterns work well, the package was well-packed and came in a timely manner, and everything matched my expectations.”

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Posted 11 years ago

“Lights.com fulfilled my order quickly, offered free shipping, and delivered my order in a timely fashion. The pendant lamp arrived in great condition. Thank you!”

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Posted 9 years ago

“Received a set of lights that were not working properly, lights.com immediately sent me a replacement and I cant wait to enjoy them (and order more!).”

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Posted 10 years ago

“***at Lights.com has been nothing short of wonderful in helping me work through a couple of problems - only 1 of which was a bad strand of lights. Otherwise, it was operator error. When I called to inquire about a UPS label that I thought had been sent, he promptly sent me one. I have been very happy with Lights.com and would order from them before trying less expensive places with awful customer service. Thanks ***!!!”

Helpful Report

Posted 9 years ago

“As the *** of one of the top real estate firms in ***, I had to ensure that our party was to perfect. Your order process was simple, product arrived on time & because it was so reasonably priced, we were able to order way more candles than we originally thought possible & it made a majorly dratmatic impact. Will definitely use in the future!! ***”

Helpful Report

Posted 11 years ago

“I ordered two sets of Twine Globe Battery String Lights as a gift for my teenage daughter for her to decorate her canopy bed. The fact they are battery operated LED lights eliminates any possible fire hazard. They are solidly constructed, and look beautiful!”

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Posted 8 years ago

“The service was awesome! I contacted the company to check on my shipping they assisted me to make sure the lights arrived in time for a party. They have excellent customer service and the product was superior. The lights were exactly what I was looking for.”

Helpful Report

Posted 11 years ago

“I bought bare bulb light fixtures for my bathroom and dining chandelier and these bulbs are perfect - love the large globe and silver tip to cast a beautiful bright glow without the glare. Theyre both functional and decorative. Those retailers where I purchased the fixtures were selling this same bulb for more than double the price. I will continue to order future replacements from here.”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,842 reviews