Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Prompt reply and action”

Helpful Report

Posted 12 years ago

“Perfect product for my application. Reliable and unique for my purpose. Very fast shipment and fair pricing. No negative issues in my view.”

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Posted 12 years ago

“The lights were exactly as described. The boxes arrived in a timely manner in perfect condition. I will definitely order from Lights.com again and recommend them to friends.”

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Posted 12 years ago

“the instructions were confusing, and appeared to refer to another model. they said there was a button for off and on, one for blinking, and there was a memory. I wanted only an off and on button, but the only setting is a blinking one. It is acceptable to me, because it is mostly on, but I have to unplug to turn them off.”

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Posted 12 years ago

“Great Service, exactly as ordered.”

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Posted 12 years ago

“Received as advertised”

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Posted 12 years ago

“Did not get a reply on order to be shipped. Had to go back and ask.”

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Posted 12 years ago

“Lights arrived timely and were exactly what I ordered. They added a wonderful ambiance to my event.”

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Posted 12 years ago

“I have only used this site once but the presentation and ease of use was great. So was the service and time for our lights to be shipped to us.”

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Posted 12 years ago

“Did a great job and all as I expected it”

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Posted 12 years ago

“Lights.com always provides fast, reliable service for a great price. I have ordered from them several times for my event design business and now they are my go to company for lights and battery operated candles”

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Posted 12 years ago

“Received the three strands of lights. Wrapped them around three Italian cypress trees around our pool. One strand only worked one night. Could not get them to come on at all. The other two work great and we love them. Plan on ordering some more colored one next time. Just waiting to see if I have any more trouble with the remaining two before I order any more.”

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Posted 12 years ago

“Service was excellent in both delivery and resolution.”

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Posted 12 years ago

“Excellent product! Excellent service!”

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Posted 12 years ago

“excellent customer service. I had a problem with an item and they offer to replace and send out immediately.”

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Posted 12 years ago

“Device works perfectly. No problems whatsoever. Thanks! ***”

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Posted 12 years ago

“I am pleased with this candle product.”

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Posted 12 years ago

“Would highly recommend this light looks fabulous in our new modeled dinning room.”

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Posted 12 years ago

“These flameless candles were exactly what I was looking for. The shipment and quick delivery was great. Great customer service; thanks!”

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Posted 12 years ago

“I was very satisfied with the order procedure and the customer support was excellent!”

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Posted 12 years ago

Lights.com is rated 4.8 based on 3,846 reviews