Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service , great quality clothes , easy website to order from . Really happy with all my purchases from Lilac & Milla”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Really fast delivery, dress was beautiful. It’s great that they stock Jaase in the larger sizes. Thank you.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you are loving our sizing range :) Love, the lilac and mila girls xx

Posted 4 years ago

“Really great incentives and prompt delivery”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Really appreciated the service when ordering clothes. It was clear quick & on time Will definitely order again”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Great experience. Fast delivery. Love the dress. Will buy more once they are back in stock!!”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Great customer service and quick post highly recommend”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Fabulous experience everything perfect and the range of fashion is beautiful. Fabulous customer service.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my top....so beautiful”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Always fast shipping and good communication , love shopping online with them 💜”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“My order from 27/12/20, arrived 5/1/21, and I am delighted with the quick delivery and the quality of my beautiful dress. I was very surprised that the order was quickly processed at such a busy time of the year. I am a very happy customer. Thank you! 👏👏”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Absolutely love my yellow dress, so many compliments on it already. I will be ordering more in the future.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you loved your Lilac and Mila experience ! You've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Always happy with my purchases with lilac & mila and love the super quick delivery.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my skirt, it’s a perfect fit!”

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Posted 4 years ago

Hi Lovely, We are so glad you are loving your skirt! Love, the lilac and mila girls xx

Posted 4 years ago

“The order i received was not what I ordered. Very inconvenient when I pay good money then have to post it back and wait for the replacement. Disappointing”

Helpful Report

Posted 4 years ago

Hi Lovely! We're incredibly sorry to hear that you are not 100% satisfied with your purchase. We are so sorry to hear that you have received the incorrect item, we try our best to ensure this doesn't happen! We are working hard to ensure this does not happen in the future! Please let us know what we can do to make your next experience with us the best it can be! The Lilac and Mila Girls xx

Posted 4 years ago

“Super fast shipping and I’m in love with my new Jaase dress in the exclusive print! Will be purchasing again”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Communication was good and the item arrived promptly. However it completely swamped me , didn’t look like the photos and so I have had to return it. It’s ended up being more hassle than it is worth, going back to the post office etc to return, and now I have a refund voucher, I’d rather have my cash back to be honest. It is unlikely that I would purchase an item of clothing on line again. So even though I have put acceptable, the experience has been overwhelmingly negative.”

Helpful Report

Posted 4 years ago

Hi Lovely! We are so sorry to hear that you weren't 100% happy with your purchase! I do assure you that the items photographed come from the same stock that we send to our customers and we always try to accurately describe the items. We also do not sell any items that we do not deem to be of acceptable quality to be worn and are constantly monitoring the quality of the items we are sending. Our store credits do not expire so you have all the time to find the perfect items, we can also have images of one of our girls wearing the items in our office as requested if you have any doubts on certain pieces. We hope that helps, please don't hesitate to contact us if there is anything more we can do to make your next Lilac and Mila experience amazing! The Lilac and Mila Girls xx

Posted 4 years ago

“The items are just lovely and customer service is amazing!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear this! Love, the lilac and mila girls xx

Posted 4 years ago

“The Jasse midi dress I purchased had large billowy sleeves that have far too much fabric in them to be complimentary. I yh”

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Posted 4 years ago

Hi Lovely, We're sorry to hear you weren't 100% happy with your purchase! Our garments are designed to be relaxed and bohemian, please don't hesitate to reach out to us for styling and sizing advice! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent service and products! If any issues that occur, this beautiful business deals with them very professionally and quickly. Will be purchasing again. Thank you so much.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful dress, with fast and easy delivery. I will definitely buy more. Thank you.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews