Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 dresses which are both beautiful. I wear them all the time. The staff were also very helpful and friendly with an enquiry I made.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“I love my dress and shopping online was quick and easy and thank you for having the proper dress measurements which helped me choose the right size.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“The website is easy to use and online shopping is a good experience. I have needed to return on occasional item due to sizing issues or the item just doesn't look right on me. There are no issues with returns and the ladies happily provide a store credit or refund. I regularly buy from this online store and I recommend it highly. Plus, they send me nice emails and call me 'lovely'! That always brightens my day!”

Helpful Report

Posted 4 years ago

Hi Lovely, We're so glad you love our 'lovely' hehe. Thank you for such kind words, it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Awesome customer service”

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Posted 4 years ago

Hi Lovely! Thanks so much for this great feedback! Love, the Lilac and Mila girls xx

Posted 4 years ago

“The girls at Lilac & Mila have been quick to respond to my queries and extremely helpful and accommodating with my orders. I have made multiple purchases since and never had a problem. Returns process is also very easy. Clothes are beautiful and great quality. 100% would recommend!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the Lilac and Mila girls xx

Posted 4 years ago

“Excellent to deal with. Fast delivery and the 2 items I have bought fit really well.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your purchase. Hearing your feedback means the world! Love, the Lilac and Mila girls xx

Posted 4 years ago

“Excellent service and awesome clothes”

Helpful Report

Posted 4 years ago

Hi lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! The Lilac and Mila Team xx

Posted 4 years ago

“Loved the item beautiful quality and excellent communication. Arrived very fast. Very happy and will definitely buy from you again.”

Helpful Report

Posted 4 years ago

Hi gorgeous, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! The Lilac and Mila Team xx

Posted 4 years ago

“My dress was shipped out crazy fast. Arrived quickly and was exactly what I wanted.”

Helpful Report

Posted 4 years ago

Hi lovely, We're so happy to hear that your order arrived so quickly! Thank you for taking the time to leave us such wonderful feedback. The Lilac and Mila Team xx

Posted 4 years ago

“Amazing dress! I received soo many comments. Arrived very quickly. Going to purchase more!”

Helpful Report

Posted 4 years ago

Hi gorgeous, We are so glad to hear you were complimented on your Lilac and Mila dress, we cannot wait to see what you pick next! The Lilac and Mila Team xx

Posted 4 years ago

“Great communication. Prompt delivery. Item as described - I love it!”

Helpful Report

Posted 4 years ago

Hi lovely, Thank you so much for taking the time to leave us such lovely feedback, we are so happy to hear that you are loving your item! The Lilac and Mila Team xx

Posted 4 years ago

“Fantastic consumer support, the product arrived quickly and was exactly as described. A+++!”

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Posted 4 years ago

Hi gorgeous! Thank you so much for this amazing review! Our priority is making sure our beautiful customers are happy. The Lilac and Mila Team xx

Posted 4 years ago

“I purchased the Saige Print - Melissa long dress and I am very disappointed with the colour. The picture on Facebook looked like it was beige tonings and the actual dress shows orange. Even though the dress fits nicely I doubt I will be wearing it as it is not the colour that I wanted.”

Helpful Report

Posted 4 years ago

Hi lovely, We are so sorry to hear that you were not 100% satisfied with your recent purchase! We've sold lots of this dress in the past and haven't had any feedback on the inaccuracy of colour. We encourage our customers to use the zoom feature on our website or reach out to us so that we can be of assistance when it comes to garment details! The Lilac and Mila Team xx

Posted 4 years ago

“Amazing quality & gorgeous design”

Helpful Report

Posted 4 years ago

Hi gorgeous, We are so glad to hear that you are happy with your recent purchase, can't wait to see what you pick next! The Lilac and Mila Team xx

Posted 4 years ago

“Excellent,quick and exactly what was in the photo.”

Helpful Report

Posted 4 years ago

Hi lovely, We are so pleased to hear you are loving your purchase! The Lilac and Mila Team xx

Posted 4 years ago

“Beautiful clothes and a wonderful company xo deal with! X”

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Posted 4 years ago

Hi gorgeous, Thank you so much for taking the time to leave us such kind feedback! You have made our day :) The Lilac and Mila Team xx

Posted 4 years ago

“Lovely range. True to size. Amazing service. Will be getting more from here.”

Helpful Report

Posted 4 years ago

Hi lovely, We are so happy to hear you are loving your Lilac and Mila pieces - we can't wait to see what you pick next! The Lilac and Mila Team xx

Posted 4 years ago

“Very happy with my purchases. Both items fit perfectly and such great quality! Thank you!”

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Posted 4 years ago

Hi gorgeous, Thank you so much for this lovely feedback - you have made our day! The Lilac and Mila Team xx

Posted 4 years ago

“Love your clothing however you never have stock the one time I managed to purchase something it was way to big & had to return it”

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Posted 4 years ago

Hi lovely, To avoid missing out on all your favourite pieces we recommend signing up to our Newsletter and social media to be the first to know when we release - that way you can get dibs on all your faves! The Lilac and Mila Team xx

Posted 4 years ago

“Beautiful clothes fast service quick delivery”

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Posted 4 years ago

Hi lovely, Thank you so much for this great review - hearing your feedback means the world to us! The Lilac and Mila Team xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews