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Lilac & Mila Reviews

4.7 Rating 2,482 Reviews
91 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,482 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email

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Absolutely love this store. Has the best range of dresses and always quick delivery.
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Posted 5 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 5 years ago
I just discovered Lilac & Mila and Iโ€™m hooked. Have already made three purchases from their website and the dresses and blouses are great quality at a great price. They deliver very fast too. Love the boho feel.
Helpful Report
Posted 5 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 5 years ago
Love everything about Lilac & Mila! Great products and the service is just as fab! Ordered one day and my newest piece arrived the next day - not even 24hrs! So happy I found this company;my bank account, not so much...
Helpful Report
Posted 5 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 5 years ago
Great service and love my top
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 5 years ago
Order arrived super quick to Qld. Great customer service and dresses perfect
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 5 years ago
I absolutely love the service and care taken when ordering through lilac and mila. They are efficient and handling is perfect too. Not to mention the quality of the clothes is just stunning and so lovely.
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 5 years ago
I am a larger lady and itโ€™s hard finding nice clothes to fit so I was over the moon that some of your clothes could accommodate me. Delivery was fast and the quality is awesome. I am a very happy customer and will continue shopping with you size permitting. Thank you for making me feel wonderful. ๐Ÿ˜Š
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 5 years ago
Always amazing customer service, fantastic website and super fast delivery! The best selection of Jaase ๐Ÿ˜๐Ÿ˜๐Ÿ˜
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 5 years ago
happy with service and product
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx
Posted 5 years ago
Fast shipping, item gorgeous xx
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 5 years ago
I have bought a number of products now from this sight and find the sizing spot on and the quality great!!
Helpful Report
Posted 5 years ago
Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx
Posted 5 years ago
The dresses are perfect, the experience to shop online in Lilac and Mila was very easy and from Australia to Portugal, 8 days of shipment.
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 5 years ago
Delightfull staff and very helpful. Never dsappointed with dresses. I order from NZ. Sent by Dhl in the afternoon and delivered by 9am the next morning Amazing
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 5 years ago
Great tops, quick and easy to purchase.
Helpful Report
Posted 5 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 5 years ago
Iโ€™m very happy with my purchases!
Helpful Report
Posted 5 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 5 years ago
Missing top then new top sent by freight and freight company didnโ€™t attempt delivery and item was kept at depot for days until I tracked it and it stated delivered then I had to make phone calls to chase it up then had to go out of my way to go pick it up .
Helpful Report
Posted 5 years ago
Hi Lovely, I can see that our customer service girls have been in contact with you regarding the missing top, we do want to further apologise as we do our best to ensure this doesn't happen! We appreciate that the situation with the delivery company has been frustrating. We are always willing to help wherever we can with shipping and delivery, however in this case it seems to have been an issue with the freight company and something that is out of our control. We pride ourselves on our efficient deliveries, and hope we can turn your Lilac and Mila experience around! Love, the Lilac and Mila girls xx
Posted 5 years ago
Super cute. A little see-through but perfect for the beach or with a slip underneath.
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Posted 5 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! If you ever need any further assistance with the sheer-ness of garments please don't hesitate to reach out to us at helll@lilacandmila.com :) Love, the lilac and mila girls xx
Posted 5 years ago
Friendly, helpful responses to my queries; together with prompt delivery. Winner!
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 5 years ago
Super fast despatch n very responsive if you have any queries. Highly recommended
Helpful Report
Posted 5 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 5 years ago
The dress I ordered was a different colour on social media to the one I received. So disappointed. Your stock standard email reply was offensive. I would never purchase again with you.
Helpful Report
Posted 5 years ago
Hi Lovely! As we said in our email, we are incredibly sorry to hear you are not 100% happy with your purchase. We have sold a lot of this particular dress and have not had any complaints about the colour. We do assure you that the items photographed come from the same stock that we send to our customers and we always try to accurately describe the items. We also do not sell any items that we do not deem to be of acceptable quality to be worn and are constantly monitoring the quality of the items we are sending. As per our Terms and Conditions, there are a number of factors that can affect the appearance of a colour - different lighting, monitors, screens etc, and we do our best to ensure our garments are shown as accurately as possible. We encourage our customers to reach out to us if they are ever unsure of anything and we pride ourselves on being very accommodating and helpful! We can see that we have organised a return for you via email, and hope we can turn your Lilac and Mila experience around xx
Posted 5 years ago
Lilac & Mila is rated 4.7 based on 2,482 reviews