Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super cute. A little see-through but perfect for the beach or with a slip underneath.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! If you ever need any further assistance with the sheer-ness of garments please don't hesitate to reach out to us at helll@lilacandmila.com :) Love, the lilac and mila girls xx

Posted 4 years ago

“Friendly, helpful responses to my queries; together with prompt delivery. Winner!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Super fast despatch n very responsive if you have any queries. Highly recommended”

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Posted 4 years ago

“The dress I ordered was a different colour on social media to the one I received. So disappointed. Your stock standard email reply was offensive. I would never purchase again with you.”

Helpful Report

Posted 4 years ago

Hi Lovely! As we said in our email, we are incredibly sorry to hear you are not 100% happy with your purchase. We have sold a lot of this particular dress and have not had any complaints about the colour. We do assure you that the items photographed come from the same stock that we send to our customers and we always try to accurately describe the items. We also do not sell any items that we do not deem to be of acceptable quality to be worn and are constantly monitoring the quality of the items we are sending. As per our Terms and Conditions, there are a number of factors that can affect the appearance of a colour - different lighting, monitors, screens etc, and we do our best to ensure our garments are shown as accurately as possible. We encourage our customers to reach out to us if they are ever unsure of anything and we pride ourselves on being very accommodating and helpful! We can see that we have organised a return for you via email, and hope we can turn your Lilac and Mila experience around xx

Posted 4 years ago

“Super happy with my order of 2 tops. Beautiful print, great quality, true to size and very quick delivery. Looking forward to my next purchase.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Very happy with my dress. Great quality!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Great products and prices, excellent customer service and super speedy delivery! ❤️❤️❤️”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! You have made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful dress, fast delivery. Very happy.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my purchase. Very speedy delivery!!!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and Mila girls xx

Posted 4 years ago

“I love my new bikinis :)”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my new dress, just so comfy and o can wear it literally anywhere!!”

Helpful Report

Posted 4 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Fantastic products and great service.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Fast efficient delivery”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Super fast shipping (always the same day!!) and the clothing, every piece. is always simply beautiful!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“The process with Lilac & Mila was very smooth and timely. I love my dress, it’s a joy to wear and I got several compliments . Thank You Lilac & Mila for your excellent service & beautiful pieces”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are loving your Lilac and Mila purchases. We love making our customers happy! Love, the lilac and mila girls xx

Posted 4 years ago

“Very fast delivery and great product. Dress is perfect.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Absolutely love my Adela dress. Super impressed with the speedy postage.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Love, the lilac and mila girls xx

Posted 4 years ago

“Very happy. the Shirt was True to size as stated on the web site, which is great for being a bigger size lady. Fast shipping.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad you were happy with the sizing range. Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Wow! Mega quick delivery. From ordering to me trying it on was 48 hrs. More of the Chloe tops please ( although I think I will size down next time around - there is a lot of material there). Thank you for the great service. Michelle”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We do recommend sizing down in the Chloe top on our website! We are so glad to hear you loved your Lilac and Mila experience xx Love, the lilac and mila girls xx

Posted 4 years ago

“Love my Adela Mini in Creme Brulee .. just so comfortable, flloaty and adorable I had to order the Flower Child as well.. true to size.. great customer service.. fast delivery .. so glad my GF introduced me to Lilac & Mila..”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews