Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Lilac and Milla, everything I’ve purchased from them has been the perfect fit. They also have the fastest delivery service.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Super fast delivery and amazing products! Will definitely keep shopping here! 😀”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Love, the lilac and mila girls xx

Posted 4 years ago

“Absolutely love my dresses! The quality is amazing. Delivery was so fast as well”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are loving your Lilac and Mila purchases. We love making our customers happy! Love, the lilac and mila girls xx

Posted 4 years ago

“I’ve made several purchases from Lilac & Mila and I am so happy! My orders have arrived very quickly, the pieces are exactly as they appear on the website and I love the comprehensive size guide for each item. I will definitely continue to buy from this company.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are loving your Lilac and Mila purchases. We love making our customers happy! Love, the lilac and mila girls xx

Posted 4 years ago

“As mentioned in my email, the denim jacket arrived with a missing button and no replacement”

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Posted 4 years ago

Hi Lovely! As mentioned in our email to you, we’re incredibly sorry to hear that you have received a faulty item ~ we try our best to ensure this doesn't happen! To save you from the hassle of swapping it , we would love to send you a new button, along with covering the repair cost as we want this jacket to be perfect for you. On top of that we'd love to gift you $10 off your next purchase with us! We hope this helps and will keep an eye out for your email reply! Kindest Regards, Lilac and Mila 🌸

Posted 4 years ago

“Great, easy transactions and super lovely products! Customer service is also excellent!!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your experience shopping with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent shipping time and great quality. I cannot fault lilac and mila at all!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent 🤍🤎”

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Posted 4 years ago

Hi Lovely, Thank you so much for a great review! Lilac and Mila Girls xx

Posted 4 years ago

“The team at Lilac & Mila are always there willing to help with any queries. They offer a fabulous range of clothing and I’m so grateful that they extended their range where possible. It allows to me to wear clothes I love..x”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are loving our extended range. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my new dress, very comfortable & light for summer”

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Posted 4 years ago

Hi Lovely, We love hearing you love your new dress! Thank you for your feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Great customer service and very detailed descriptions of the clothing. Love the fact sizing is included and comments on overall fit. Returns are easy if the garment doesn't suit. Very happy customer who has bought multiple times.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad you had such a great experience with us - it means the world to hear this! Love, the lilac and mila girls xx

Posted 4 years ago

“Fast shipping, great service.”

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Posted 4 years ago

Hi Lovely, Thank you so much! We pride ourselves on this! Love, lilac and mila girls xx

Posted 4 years ago

“Easy to order, speedy delivery and beautiful dress! Thank you for such a great product and service.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“The fastest delivery service I have ever experienced! And beautiful clothing.”

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Posted 4 years ago

Hi Lovely, We're so glad you loved our speedy service! Love, the lilac and mila girls xx

Posted 4 years ago

“Easy to order on line and 24hour delivery was amazing.”

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Posted 4 years ago

Hi Lovely, We're so glad you love the speedy service! Love, the lilac and mila girls xx

Posted 4 years ago

“Web site is easy to navigate and prompt delivery 🚚”

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Posted 4 years ago

Hi Lovely, Thank you so much for such kind words! Love, the lilac and mila girls xx

Posted 4 years ago

“My order was sent out super quick, very impressed! Jaase dresses have become my new fave so I will definitely be back!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Awesome customer service & super fast delivery.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Awesome service and extremely fast delivery. Will not hesitate to order again.”

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Posted 4 years ago

Hi Lovely, Thank you for this kind feedback! You've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful quality products . Fast postage. Buy with confidence.”

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Posted 4 years ago

Hi Lovely, Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews