Name: Lilac & Mila
Rating: 4.69

“Great service - my order arrived at the post office 36 hours later As soon as I received my order I sent an email to discuss a small issue The response was immediate with the desired outcome I just love their dresses but unfortunately they don’t always suit me - however I know I can order with confidence as their Returns Policy is so good It just makes so much sense when buying online - sale or not With much gratitude to you Lilac and Mila X”

Helpful Report

Posted 4 years ago

Hi Lovely, Thanks so much for taking the time to leave your feedback, we're so happy to hear you are loving the experience and service you have received at Lilac and Mila! I've noticed you only gave us a four star rating - is there anything we could do to further this to a 5 star rating in service and experience for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Fantastic & very quick service ~ Loved my new dress !”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Beautiful dresses and wonderful service. Great website, informative sizing which makes picking the right fit easier. Postage was great too.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Thank you , I have never had an order Arrive so quickly, wonderful customer service,”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Super quick shipping. Clothing was exactly as pictured. Material feels like great quality. 100% will be shopping again.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Great customer service with your girls 🥰”

Helpful Report

Posted 4 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Gorgeous dresses and feel amazing on! The small buttons test you when buttoning them up but once done so worth it !”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Always get great service,the delivery time is awsome”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Love dealing with Lilac & Mila”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Easy process to order with very prompt delivery! Highly recommend”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“I couldn't be happier with the quick delivery and beautiful dress. Can't wait to wear it to my sons wedding.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Email interaction was good and clear. Thank you 😊”

Helpful Report

Posted 4 years ago

Hi Lovely, Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and experience for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Gorgeous dresses.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Delivery was super fast to Adelaide -within a few days - and that was during lockdowns in most states! Jaase dresses were gorgeous! Will order from Lilac and Mila again - especially if they have a sale or discount codes, because my Jaase addiction is becoming out of control…haha! ; )”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Thank u L&M, lovely fabric, print and fit of my new skirt and dress 🌻”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Love the prints they have been releasing. Delivery time is very fast, with great communication. On the odd occasion I have had to return , it has been very streamline. Highly recommend shopping at Lilac & Mila.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Very pleased with my new dresses, can’t wait to wear them!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my Jodi jacket”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“First time purchasing had a good experience, they have lots of nice clothing, and good variety will buy again”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“I ordered on the 7th July and still have not received on 1st August. Disappointing as I wanted to wear to a bday party.”

Helpful Report

Posted 4 years ago

Hi Lovely, We're incredibly sorry to hear that you are still waiting on your recent purchase. We pride ourselves on our speedy shipping so this is certainly unusual! I can't see that our customer service girls have been notified of this issue. We do request that customers do reach out to us directly when this happens. In the future we would like to ask you to please email us for issues with orders- it is so important to us that all our customers to love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware. If you could reach out to us over on hello@lilacandmila.com we are more than happy to help in any way we can now that we know of the issue. We hope to hear from you soon. Thanks a million. The Lilac and Mila Team!

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Lilac & Mila Reviews