Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Lilac & Mila made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous quality in the brand I chose and great delivery time”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“The whole prices was easy and efficient.. order came within a few days..”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“As a first time L & M customer I found the whole experience Fantastic. My purchase arrived quickly as was everything I was hoping for, have since ordered more.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“I would highly recommend Liac & Mila great range of clothing and their service is excellent.”

Helpful Report

Posted 4 years ago

“Very hapoy”

Helpful Report

Posted 4 years ago

Hi Lovely Thanks so much for your feedback, we're so happy that you love your purchase! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and experience for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Great service. My dressed arrived so quickly. And great quality.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Really happy , even though dress is bigger than expected. I should have ordered a medium. The quality is great and the delivery was super quick.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Please don't hesitate to reach out to us hello@lilacandmila.com if you do want to organise an exchange, we'd love to assist! Love, the lilac and mila girls xx

Posted 4 years ago

“Love love love my dress so much and the shipping was so quick! Perfect flowy fit, highly recommend!”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and speedy delivery. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Very prompt response time with questions, excellent customer service and even better products. Will definitely be buying from Lilac and Mila regularly!”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and the service you have received. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Dana Print Olly Midi Dress, I down sized, L14, fits perfectly with room, lovely print, will be wearing this heaps in Melb when the weather warms up a bit. I have big boobs (16E) so the drawstring is much higher on me than in the photo on website.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! We love the Dana Olly and do recommend down sizing in this generous style as it is quite roomy ~ perfect for our bigger busted girls! We can't wait to see what you choose next! Love, the lilac and mila girls xx

Posted 4 years ago

“Lilac & Mila go above and beyond. I couldn't recommend this company enough. The quality is great as well. Thank you”

Helpful Report

Posted 4 years ago

“Excellent service, will be shopping from this site again…..”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“My order arrived the very next day. The items are beautiful.”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Great product information and photos. Super fast delivery and reasonable shipping cost. An all round great shopping experience and I will definitely use again in the future.”

Helpful Report

Posted 4 years ago

“Order and delivery quick but unfortunately the jacket did not fit but was a bit disappointed in the quality as very lightweight for a jacket .Said free returns but cost me $9.95 ?? Now a credit no refund annoying.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thanks so much for taking the time to leave us your feedback! We take this kind of feedback very seriously as we want to be sure our returns policy is transparent for all of our customers. At Lilac and Mila, we want you to love all your new pieces as much as we do, so if you’re not satisfied with your purchase you can return it for a store credit or exchange as we do not refund for a change of mind. During COVID we have extended our return policy to 60 days from the day of receiving your order. Please note that we offer FREE RETURNS on all domestic orders purchased at full price. Our Credit Notes never expire so you have all the time in the world to find a new must have wardrobe piece and with new arrivals weekly we don't think it will take you long! We do our very best to provide as much sizing and fit information as possible on all of our garments as we completely understand the difficulties of online shopping! We provide individual measurements as well as try-on videos over on our Instagram stories of all our New Arrivals where we talk through the fit and sizing of each item. You can view this on our Instagram highlights over at @lilacandmila xx Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 4 years ago

“Love Love Love Lilac & Mila. Super easy shopping experience & super fast shipping. Would definitely recommend 💕”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“This was my first order and I was delighted with the service. It was super fast and the items were exactly as represented. Well done Lilac & Mila”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day. Love, the lilac and mila girls xx

Posted 4 years ago

“Love my Rio Print Adela mini dress! The yellow is a lovely colour and the print is cute. It is a very flowy dress which can be belted for more shape if desired! I love that you are catering for a range of sizes too!”

Lilac & Mila 5 star review on 3rd July 2021

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback and share this stunning photo of you wearing the Rio Adela! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day. And you just look amazing in this ~ we can't get enough! Can't wait to see what you pick next xx Love, the lilac and mila girls xx

Posted 4 years ago

“Thank you Lilac & Mila.... love my new dress and transaction was so easy with quick postage. Love your work!!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love our pieces! Love, the Lilac and Mila girls xx

Posted 4 years ago

“Beautiful dresses, styles”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews