Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the ordering, to delivery and wearing my dress has been seamless! Thanks Lilac and Mila for sticking such a pretty dress”

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Posted 3 years ago

Hi Tarnya! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“Gorgeous dress. Live the print. Style is very flattering.”

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Posted 3 years ago

Hi Kathy! We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 3 years ago

“Loved my new dress the colours were so vibrant. Service was excellent. Thankyou Lilac & Mila”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 3 years ago

“Lovely clothing from Lovely Ladies..”

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Posted 3 years ago

Hi Lovely! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! xx Love the Lilac and Mila girls xx

Posted 3 years ago

“This is my first purchase from Lilac & Mila. I love the fabric, sizing advice and the dress is absolutely stunning, I will be making more purchases in the future.”

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Posted 3 years ago

Hi Norna! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces and the service you received! We can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“I liked the fabric, but the elastic sleeves cut arm”

Helpful Report

Posted 3 years ago

Hi Lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. Our main priority here at Lilac and Mila is ensuring our customers walk away feeling happy and gorgeous in their new Lilac and Mila pieces! In the future we would like to ask you to please email us for issues with garments - it is so important to us that all our customers love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware. We are more than happy to help in any way we can! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 3 years ago

“Absolutely amazing to deal with quick postage recommend this company”

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Posted 3 years ago

Hi Vicki! Thank you so much for taking the time to leave us such kind feedback! It means the world to us that you love your new Lilac and Mila pieces & the service you have received! xx Love, the lilac and mila girls xx

Posted 3 years ago

“Recently ordered the Asha print briana dress, absotluely beautiful print! Great quality and generous sizing. Will be a perfect autumn dress! Will definitely be ordering more from Lilac & Mila in the future”

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Posted 3 years ago

Hi Sarah! We are so glad to hear that you are happy with your recent purchase, we love this dress as much as you do, we get so many compliments! Hearing your feedback means the world, and thank you for taking time to write a lovely review xx Love, the lilac and mila girls xx

Posted 3 years ago

“Very happy”

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Posted 3 years ago

Hi Narelle! Thanks so much for your feedback, we're so happy that you are glad with your purchase! I've noticed you only gave us a four-star rating though - is there anything we could do to further this to a 5-star rating in service and experience for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. The Lilac and Mila Team! xxx

Posted 3 years ago

“Beautiful quality top and very prompt service”

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Posted 3 years ago

Hi Lorraine! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received, you made our day xx Love, the lilac and mila girls xx

Posted 3 years ago

“I absolutely love my new Bodhi Ella dress! Shipping was super quick and communication was great!”

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Posted 3 years ago

Hi Hollie! We are so glad to hear that you are happy with your new Bodhi Ella dress! Hearing your feedback means the world, we are so glad you are satisfied with your experience xx Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely love the clothes beautiful quality and such an easy website even with returns makes it very easy as well I returned due to wrong size and revived a voucher so I could purchase the size I needed very happy with lilac & mila one of my favourite online stores I purchase from”

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Posted 3 years ago

Hi Haylee! Yay! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience! Our main priority is making sure our beautiful customers are happy and completely satisfied with their experience with us, so you've totally made our day! xx Love, the lilac and mila girls xx

Posted 3 years ago

“Nice products fast delivery 👌”

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Posted 3 years ago

Hi Rhonda! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received! Thank you so much for taking the time to leave us such kind feedback! xx Love, the lilac and mila girls xx

Posted 3 years ago

“Professionalism outstanding delivery fast great dresses”

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Posted 3 years ago

Hi Lovely! Our main priority is making sure our beautiful customers are 100% satisfied with their experience with us! So you've made our day! Thank you so much for taking the time to leave us such kind feedback! xx Love, the Lilac and Mila girls xx

Posted 3 years ago

“Beautiful dress get lots of compliments”

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Posted 3 years ago

Thank you so much for taking the time to leave us such kind feedback, it really means the world! We are so glad to hear you love your new Lilac and Mila pieces lovely! xx Love, the lilac and mila girls xx

Posted 3 years ago

“You have been very helpful and i love my new top.”

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Posted 3 years ago

Hi Linda! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 3 years ago

“I recently purchased a maxi dress and blouse. The maxi dress was true to size, beautiful material and well made. The blouse was made in the same material. I followed the sizing chart, however the blouse was way too big. I'm grateful that I can return it for a credit. I'm sure there will be something to choose.”

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Posted 3 years ago

Hi Karen! We are so glad to hear that you are happy with your maxi dress! We do try to notify our lovely customers that this style is very oversized and a more relaxed fit, however we really do appreiacte hearing your feedback towards the top sizing, this helps us alot with our production and moving forward. I hope you can find something you love very soon! Thank you so much for the 5 stars!! Love, the lilac and mila girls xx

Posted 3 years ago

“Absolutely love my new dress. It is so comfortable and has washed well. Perfect for Far North Queensland. I am size 14/16 so ordered XL”

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Posted 3 years ago

Hi Jacqueline! Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces and makes us so happy you feel comfortable when wearing our pieces :) - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 3 years ago

“My dress is awesome my only complaint is delivery time 11 days is way to long.”

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Posted 3 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your piece! Again we do apologise for the shipping delay, as mentioned in our emails, we contacted the courier and they advised us that due to the current covid outbreaks, they were unable to find drivers, unfortunatley this issue was out of our control. However we are so sorry you got affected by this! Next time we hope to give you the best experience :) Love, the lilac and mila girls xx

Posted 3 years ago

“Good experience, easy to communicate with, happy with my purchases”

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Posted 3 years ago

Hi Natasha, We are so glad to hear you are happy with your new Lilac and Mila pieces and experience. If you gave any feedback on areas you think we'd be able to improve on to get a top rating, we would greatly appriecaite this! We strive to give all our customers the best possible shopping experince, and thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 3 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews