Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,471 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service. I ordered 2 stunning dresses to go on holidays and they arrived to the uk bang on time! Fabulous dresses and the quality is impeccable! Thank you x”

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Posted 2 years ago

“The order has not yet arrived???”

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Posted 2 years ago

“Biggest mistake ever having made a purchase at this store. I wasn't happy with the quality of the items or the fit and was refused a refund. A gift certificate was offered as consolation. Not happy! Be careful purchasing from this store.”

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Posted 2 years ago

“Great clothes, and service.”

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Posted 2 years ago

“Love the colour! Fits well”

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Posted 2 years ago

“Love the clothes and delivery is speedy. I now have 4 of your tops”

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Posted 2 years ago

“I loved the red dress but my mother told me i looked pregnant.. mm i am 57..i loved it”

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Posted 2 years ago

“My recent purchase did not disappoint. Love my dress fits perfectly. The service and delivery was seamless. I will be a repeat customer - I am a dress lover”

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Posted 2 years ago

“Used a welcome coupon as a discount for first time shopper. The top is too big (after reading on the website to choose normal sizing) and when looking to return this item, I have to pay for postage and then only get a store credit so will also have postage fees on the replacement item. My advice now, read the fine print before you purchase from this store.”

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Posted 2 years ago

“I bought two lovely shirts . They were beautiful and the quality was lovely. Gorgeous colours and fit perfectly.”

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Posted 2 years ago

“Love the dress !”

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Posted 2 years ago

“Very fast delivery to regional NSW. Product as described.will but again”

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Posted 2 years ago

“Responsive, courteous, prompt customer service! Makes online shopping stress free and enjoyable. I will be ordering from Lilac and Mila again!”

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Posted 2 years ago

“Beautiful clothes. Fast delivery. Always very pleased with my purchases. Thank you.”

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Posted 2 years ago

“Dress is gorgeous. Fits like a glove. Thank you ❤”

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Posted 2 years ago

“I needed to give it a nudge. I placed the order on Monday and heard nothing till I sent an email. Then then ball got rolling and was delivered within a few days.”

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Posted 2 years ago

“Beautiful dress, super fast shipping Great service”

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Posted 2 years ago

“Excellent service. My order arrived within a couple of days. Very happy with my purchase.”

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Posted 2 years ago

“So far I have only received my mini dress and it’s great. Just as it looked in the chart and perfect size”

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Posted 2 years ago

“I had to return my dress as too big refund was simple and fast”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,471 reviews