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Lilac & Mila Reviews

4.7 Rating 2,471 Reviews
91 %
of reviewers recommend Lilac & Mila
Company Reviews Product Reviews
7
 Metrics Info
4.7
Based on 2,471 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Beck O
Verified Buyer
“So easy to order. Arrived super fast. Very happy with my top. Thank you.”
Helpful Report
Posted 2 years ago
Loretta T
Verified Buyer
“The dress is lovely and service was great & loved the communication too”
Helpful Report
Posted 2 years ago
Michelle K
Verified Buyer
“You're sending me broke 😅.. Love your stuff, super fast shipping.. Great communication.. Always very happy 😁”
Helpful Report
Posted 2 years ago
Ann S
Verified Buyer
“Fast delivery, love the site and that measurements are available for sizing on each item”
Helpful Report
Posted 2 years ago
Suesan E
Verified Buyer
“Easy website usage. Received my items promptly. Great quality clothing and reasonable prices. Will definitely be buying more in the future. Happy customer.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Beautiful top and dress.”
Helpful Report
Posted 2 years ago
Susan I
Verified Buyer
“An absolute pleasure to deal with these girls”
Helpful Report
Posted 2 years ago
Ambre G
Verified Buyer
“Received a faulty dress and contact with this company is ridiculous so still haven’t sorted refund”
Helpful Report
Posted 2 years ago
Hi Ambre, We apologise for the negative experience you have had with us! We have sent you an email regarding this issue, we apologise, there was some confusion with the outcome you were after regarding your faulty item. We have now sent you a refund for the faulty item you recieved. Once again we sincerely apologise about this! Lilac and Mila xx
Posted 2 years ago
Kylie J
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Allisa O
Verified Buyer
“Love your dresses, especially Jasse, I have so many of them! Love the pattens, shapes and super comfy. Customer service and quick delivery is always consistent.”
Helpful Report
Posted 2 years ago
Michelle C
Verified Buyer
“Great sizing information. Quick delivery 😊”
Helpful Report
Posted 2 years ago
Deanne M
Verified Buyer
“Beautiful clothing.”
Helpful Report
Posted 2 years ago
Joy P
Verified Buyer
“Great service and quality products.”
Helpful Report
Posted 2 years ago
Raewyn W
Verified Buyer
“Love the dress, love the colour, love the service. What more is there to say. Love Lilac and Mila.”
Helpful Report
Posted 2 years ago
Maxine S
Verified Buyer
“Great quality! Fits plus size well, I’m really happy with it for this summer. The delivery to Canada went smoothly and quickly.”
Helpful Report
Posted 2 years ago
Chris P
Verified Buyer
“Great products; competitive prices; fast post. Couldn't be better! Buy with confidence.”
Helpful Report
Posted 2 years ago
Karen O
Verified Buyer
“Love Lilac & Mila. Easy to navigate. Delivery on time. My favourite dresses are from Jasse and they have a large range.”
Helpful Report
Posted 2 years ago
Jaimi L
Verified Buyer
“Received my gorgeous L&M parcel delivery was on perfect timing and arrived so fast! The quality of the outfits was perfect everything was wrapped beautifully and in top condition and since wearing the dresses out I’ve been complimented on the gorgeous prints I chose. The customer service was 10/10 when I was choosing the perfect size for my curvy figure. I will be recommending Lilac & Mila to everyone I know. Thank you!”
Lilac & Mila 5 star review on 13th May 2023
Helpful Report
Posted 2 years ago
Simone A
Verified Buyer
“I have been waiting an extended delay time for my delivery that still has not arrived :(”
Helpful Report
Posted 2 years ago
Lynda P
Verified Buyer
“This top was perfect. Colour was perfect, fit was perfect and turn around time from order to delivery was amazing. Highly recommend it.”
Helpful Report
Posted 2 years ago
Lilac & Mila is rated 4.7 based on 2,471 reviews
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