Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,461 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely happy with items received. I absolutely love your clothing. But am disappointed when my size is not available in items I would like”

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Posted 2 years ago

“I just adore this clothing company.The fabrics are gorgeous, specially in summer.The colours are so pretty”

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Posted 2 years ago

“Fast postage and excellent customer service. Will definitely rebuy from Lilac and Mila”

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Posted 2 years ago

“Love the dresses, the material, size - all perfect :) The only thing is the shipping. To the Czech Republic is quite expensive and also - my order was split in 2. I wouldn't mind to wait for it if it come all together. More economic l guess and mainly more ecological. The second order is still about to arrive, but for sure, will be amazing as well.”

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Posted 2 years ago

“lovely dress love this style.”

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Posted 2 years ago

“Shipped in timely manner and good communication through out. Product arrived in great condition and looks like photos on site.”

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Posted 2 years ago

“Everything from the online order to delivery was quick and easy.”

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Posted 2 years ago

“Luv Luv Luv ❤ Your clothes”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Prompt delivery Availability of stock Good quality”

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Posted 2 years ago

“So easy to order. Arrived super fast. Very happy with my top. Thank you.”

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Posted 2 years ago

“The dress is lovely and service was great & loved the communication too”

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Posted 2 years ago

“You're sending me broke 😅.. Love your stuff, super fast shipping.. Great communication.. Always very happy 😁”

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Posted 2 years ago

“Fast delivery, love the site and that measurements are available for sizing on each item”

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Posted 2 years ago

“Easy website usage. Received my items promptly. Great quality clothing and reasonable prices. Will definitely be buying more in the future. Happy customer.”

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Posted 2 years ago

“Beautiful top and dress.”

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Posted 2 years ago

“An absolute pleasure to deal with these girls”

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Posted 2 years ago

“Received a faulty dress and contact with this company is ridiculous so still haven’t sorted refund”

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Posted 2 years ago

Hi Ambre, We apologise for the negative experience you have had with us! We have sent you an email regarding this issue, we apologise, there was some confusion with the outcome you were after regarding your faulty item. We have now sent you a refund for the faulty item you recieved. Once again we sincerely apologise about this! Lilac and Mila xx

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Love your dresses, especially Jasse, I have so many of them! Love the pattens, shapes and super comfy. Customer service and quick delivery is always consistent.”

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Posted 2 years ago

Lilac & Mila is rated 4.7 based on 2,461 reviews