Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,482 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, love my dresses”

Helpful Report

Posted 6 years ago

We are so glad to hear ! Thank you so much for the love Xx

Posted 6 years ago

“Product came quickly and love my purchases. Just wondering how you will link my purchase to the Valentines entry competition. Maybe its just automatic. Thanks Deb”

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Posted 6 years ago

Hi lovely, Thank you so much for the love and feedback Xx All entries from purchases are entered automatically into the draw for the Giveaway 💕 Lilac and Mila

Posted 6 years ago

“Amazing dresses, quick shipping.”

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Posted 6 years ago

Thank you lovely Xx

Posted 6 years ago

“Very impressed with the fast delivery and quality of the product. The colour is gorgeous. They also have a great reward system in place for their loyal customers. Will definately be buying more products from here in the future”

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Posted 6 years ago

Aw we are so glad to hear that you like your garments💛 Thank you so much for the support love Xx

Posted 6 years ago

“Poor design, unable to wear purchase as the shoulders are about two inches from where my actual shoulders sit.”

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Posted 6 years ago

Hi lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. I have looked in our files and can see that you have made a purchase with us in August - we haven't received this type of feedback on this item however we will pass this on to our supplier brand Jaase as we value your feedback immensely. In the future we would like to ask you to please email us for issues with garments - it is so important to us that all our customers to love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware of the issue. As mentioned we want you to love all your Lilac and Mila purchases we would love to give you the option to return the unsuitable items with our Free return label which we can have sent to you! :) If you have any concerns regarding the quality of a garment in the future please don't hesitate to email us at hello@lilacandmila.com as we mentioned we want you to love all your purchases so please reach out next time. Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx

Posted 6 years ago

“Awsome service Thank you”

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Posted 6 years ago

Our pleasure💕 Thank you so much for the support !

Posted 6 years ago

“Quick delivery and lovely dresses. Would suggest keeping more stock of the more popular sizes like small, medium etc. These sizes always seem to sell out quickly leaving XS and XL as the only stock left.”

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Posted 6 years ago

Hi lovely, Thank you for the love and support ! We are currently working on getting more sizes for each release.. To not miss out on the newbies, we recommend being on the website at around lunchtime on Mondays 💕 Let us know if you have any other questions at hello@lilacandmila.com Lilac and Mila Xx

Posted 6 years ago

“Delivery is fast & the customer service with returns has been excellent!”

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Posted 6 years ago

Thank you so much lovely ! Xx

Posted 6 years ago

“Always is a pleasure to deal with lilac & Mila , very good customer service . Thanks”

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Posted 6 years ago

Aw thank you so much💛 Customer service is always one of our number one priorities to ensure that are customers are happy with their experience shopping with us Xx

Posted 6 years ago

“Easily one of my favourite stores ever! They have wonderful clothes, fast postage and amazing customer support.”

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Posted 6 years ago

We are so glad to hear that💕 Thank you so so much for the love and support Xx

Posted 6 years ago

“Love this site for excellent choice of dresses especially Jaase - easy to checkout they have Layby and Afterpay and their shipping is super quick 5+ stars!!! :)”

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Posted 6 years ago

Thank you so much for all the positive feedback Xx

Posted 6 years ago

“Great service and fast delivery”

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Posted 6 years ago

Thank you very much lovely💕

Posted 6 years ago

“Super impressed with Lilac & Mila, the shipping was easy, the returns policy is fab so I wasn't worried about anything and the dress arrived looking exactly like the picture and true to size. So glad I found this brand!”

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Posted 6 years ago

Aw thank you so much Taylor💛 We are so glad to hear that you loved the dress and your experience with us Xx

Posted 6 years ago

“Love shopping with Lilac & Mila especially when your items are on sale! ❤”

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Posted 6 years ago

Thank you lovely ! Don't we all love a cheeky sale .. 💛 Xx

Posted 6 years ago

“Love the clothes, love the sales, love the Customer Service. Def my new GO TO site !!!”

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Posted 6 years ago

Thank you so much love Xx We are so so pleased to hear that !💕

Posted 6 years ago

“Great service”

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Posted 6 years ago

Thank you love Xx

Posted 6 years ago

“Great website and easy to use.”

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Posted 6 years ago

Thank you very much Nicole 💕

Posted 6 years ago

“love the clothes and comes quick”

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Posted 6 years ago

So glad to hear ! Thank you so much Lani 💞

Posted 6 years ago

“Beautiful clothing, washes well and at an affordable price. My favourite place to shop 💕”

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Posted 6 years ago

Wow ! Thank you so much Stephanie💛 We are so pleased to hear that Xx

Posted 6 years ago

“I love like Lilac and Mila for the website layout, it is so easy to use. The thing I don’t like is that Jaase sizes are different depending on the style of dress. I bought a dress size small because normally that is my size, even though I had a baby on the 5th Jan. I bought a small dress and had to return it. But I was to late to exchange for a medium so I had to buy a drifferent dress. Well this medium dress is to big! I have not returned the dress because I threw out the packaging already. The tags are still on. I find that depending on style and cut of dress depends on size.. Most brands I am a small in all their garments so it’s easy to buy online. But not with Jaase. So I’m very hesitant to buy Jaase dress online now. Can I still return the dress even if I don’t have the packaging, just the tags? I didn’t ask earlier as this is my 6th baby. Anyway you asked. Lilac and Mila is a lovely website to visit and easy to use. Just Jaase inconsistent sizes.”

Helpful Report

Posted 6 years ago

Hi lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. We will pass the sizing feedback to our supplier brand Jaase - your feedback is extremely important to us especially because you have always been such a loyal customer! x In the future we would like to ask you to please email us for issues with garments - it is so important to us that all our customers to love their purchases therefore it is crucial to notify us when an issue arises - as we cannot assist if we are unaware of the issue. As mentioned we want you to love all your Lilac and Mila purchases so you of course , have the option to return the item! We can have a Free Return Label sent to you if you wish :) If you have any concerns regarding the sizing of a garment our team is more than happy to assist in the future so please don't hesitate to email us at hello@lilacandmila.com as we mentioned we want you to love all your purchases. What we sometimes do is measure items for our customers when requested to ensure that an item will fit. Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx

Posted 6 years ago

Lilac & Mila is rated 4.7 based on 2,482 reviews