Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,482 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lilac and Mila advertise their 15 percent discount for first time customers but then make it extremely difficult to find the discount code.”

Helpful Report

Posted 6 years ago

Hi lovely, We're incredibly sorry to hear that you had issues finding the 15% Sign up code. However we do value your feedback immensely and will pass it on to our Digital Marketing Team. To give you a little bit of help for next time the code should show up on the screen after you have entered your email address and DOB on our ' Join the Family' pop up - which should automatically load when you open our website. I have attached a screenshot of where this is found on the screen. This code is also found on our first welcome to the Family Email :) - which sometimes can be missed in our full inboxes. I've just had a little look in our previous communications and can see that our last email was an offer to refund you the 15% off on your previous order - which of course still stands! Please email us at hello@lilacandmila.com if you'd like us to. Alternatively you are more than welcome to use it on your next purchase. We hope this helps and would like to chat further about the above options. Can you please let us know what we can do to make this experience better for you? We hope to hear from you. Thanks a million X Lilac and Mila

Posted 6 years ago

“Lilac & Mila are a fantastic business. They provide great service on beautiful clothing and offer customers a loyalty reward system for every $1 spent! By supporting their business, they support you back. Love shopping with Lilac & Mila 💞”

Helpful Report

Posted 6 years ago

Thank you so much Elisa💛 We are so grateful for all your love and support Xx

Posted 6 years ago

“A very quick delivery and my new top looked exactly like the website photos unlike other website brands!”

Helpful Report

Posted 6 years ago

We are so happy to hear ! Thank you very much for the positive feedback💕 We always try uploading as many photos as we can per item in order to show exactly what they look like.. Xx

Posted 6 years ago

“Fit beautifully and lovely designs and fabrics”

Helpful Report

Posted 6 years ago

Thank you so much lovely🤗

Posted 6 years ago

“Ordered the Lunar Print Taurus Maxi Dress and it arrived within 2 days. Beautiful dress by Jaase (my favourite brand). Excellent customer service and fast despatch and delivery. Thank you Lilac & Mila. 💙”

Helpful Report

Posted 6 years ago

Our pleasure💕 The Lunar is such a gorgeous dress and we are sure you must look stunning in it Xx

Posted 6 years ago

“Have loved every single item purchased.. quick delivery and true to size!”

Helpful Report

Posted 6 years ago

Thank you so much for the love and support Xx

Posted 6 years ago

“Excellent service. Delivery very prompt. Love this shop 😀”

Helpful Report

Posted 6 years ago

Thank you Jane✨ We are so pleased to hear that you've had a positive experience shopping with us.. Xx

Posted 6 years ago

“Fantastic customer service and super fast delivery!”

Helpful Report

Posted 6 years ago

Customer service is one of our priorities so we are so glad to hear you had a positive experience with us ! Thank you so much love Xx

Posted 6 years ago

“Good prices, good quality & friendly helpful service. Glad i found this site after being treated badly by another jaase stockist. Il definately keep coming back thank you :)”

Helpful Report

Posted 6 years ago

We are so glad to hear that lovely ! Thank you for such kind words💛

Posted 6 years ago

“Very happy with delivery and product, site was easy to use except Afterpay wasn’t working”

Helpful Report

Posted 6 years ago

Hi lovely, Thank you for your kind words💕 We are so sorry to hear about AfterPay not working, that is so strange ! Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! Xxx

Posted 6 years ago

“Ordered yesterday, received today. Thank you sooo much for your quick delivery!”

Helpful Report

Posted 6 years ago

Our pleasure💞 We hope that you loved your garments Xx

Posted 6 years ago

“Loved everything I've bought so far. The team always helpful and prompt when I've inquired about anything. If I can make a suggestion it would be helpful to know height of models as some of us are a little closer to the ground and it would help judge how short or long items may be. Very happy with your beautiful site 😁”

Helpful Report

Posted 6 years ago

Hi lovely, Thank you so much for your feedback and support 💕 We will definitely try to include the model's heights in the product descriptions from now on .. Xx Lilac and Mila

Posted 6 years ago

“Love my purchase! They fit great and were just what I was looking for!”

Helpful Report

Posted 6 years ago

So glad to hear you liked them💕

Posted 6 years ago

“I really enjoyed the Lilac & Mila website, I saw 25% discount advertised and was so excited! Sadly a lot of items had been removed (newer items that I had seen earlier) which was disappointing. Parcel arrived super quick and I am very happy with my jaase item.”

Helpful Report

Posted 6 years ago

“Quick and easy purchases”

Helpful Report

Posted 6 years ago

“Great patterns and very comfortable to wear. Most maternity clothes have felt “frumpy” and not my style so to be able to wear some of the designs from Lilac & Mila has made me feel more myself”

Helpful Report

Posted 6 years ago

“Great customer service and fast shipping times.”

Helpful Report

Posted 6 years ago

“Great service, would buy from again.”

Helpful Report

Posted 6 years ago

“Fast shipping!!!👍👍👍👍👍👍👍”

Helpful Report

Posted 6 years ago

“Service is second to none, my parcel arrived in no time at all, and l love it! Thank you 🤗”

Helpful Report

Posted 6 years ago

Lilac & Mila is rated 4.7 based on 2,482 reviews