Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,482 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my jaase dress will be purchasing more in the near future. Quick and prompt shipping also. Very pleased”

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Posted 6 years ago

“The best customer service with prompt delivery”

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Posted 6 years ago

“Loved the dress! It's perfect :)”

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Posted 6 years ago

“My purchase arrived in record time despite it being ordered around the Xmas period! Dress was beautiful and I received many comments. I will keep checking your website for more dresses that appeal to me. Very happy customer ❤️”

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Posted 6 years ago

“Great service, fast postage. Really happy”

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Posted 6 years ago

“Great products available for purchase and super fast delivery, very happy.”

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Posted 6 years ago

“Quick delivery and easy to use website”

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Posted 6 years ago

“Recently I purchased a Jasse tropical print overalls whilst on holidays. They arrived at my home before I did. So happy to see the speedy delivery and product was of high quality. The fit of garment was everything I was hoping it was. Happy to find more items through Lilac and Mila. Sensational stock and customer service was excellent.”

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Posted 6 years ago

“These guys were super helpful when I had a question and delivery was quick love my new dress thanks”

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Posted 6 years ago

“Excellent service and quick postage. Great communication and thorough customer service I will be shopping here again.”

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Posted 6 years ago

“A beautiful collection of dresses, far too many to choose from. Thank for my second Jaase dress purchase, which I absolutely love. It will definitely be on high rotation.”

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Posted 6 years ago

“I have bought from a L&M a few times & have found their service to be absolutely outstanding Will continue to order from them”

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Posted 6 years ago

“Quality of item and speed of it being sent was amazing.”

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Posted 6 years ago

“Such beautiful items with a really quick turn around time. I've purchased a few pieces now and am inlove with all of them!”

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Posted 6 years ago

“You make shopping a pleasure and treat for our selves with your beautiful clothes. They are made well and reasonably priced . And I never have to wait long for my gorgeous parcel to arrive . Thankyou .x”

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Posted 6 years ago

“Super easy to navigate online with so many beautiful dresses.”

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Posted 6 years ago

“Hi Guys, Just a little feedback. I loved the dress on your website however because of all the filters used it looks a lot darker in real life. Also when I opened the package it had a very strong smell and there were a few threads that weren’t cut off after stitching so the finish wasn’t that great. I was going to return it but the cut and fit of the dress was really good on me. Thanks Mel.”

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Posted 6 years ago

Hi lovely, We are very sorry to hear that you aren't happy with your recent purchase. We have sold lots of the Annastasia Mini and this is the first time we have received this type of feedback - which is extremely valuable to us. If you are not 100% happy with your purchase you are welcome to return it to us for a gift voucher, we want you to love all your Lilac and Mila purchases. We can have also have a free return label sent to your email. If there is anything else we can assist with please don't hesitate to contact us at hello@lilacandmila.com Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million X The Lilac and Mila Team

Posted 6 years ago

“Amazing customer service”

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Posted 6 years ago

“Loved everything 👍”

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Posted 6 years ago

“Awesome to deal.. Quick delivery.. Friendly service”

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Posted 6 years ago

Lilac & Mila is rated 4.7 based on 2,482 reviews