Name: Lilac & Mila
Rating: 4.69

“The deliah denim jacket is not true to size but on the large size. Due to back order I was hesitating to return as I didn’t want to wait another month.”

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Posted 4 years ago

Hi Lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent purchase. Our Delilah Denim Jackets are best-sellers at Lilac and Mila and we haven't had any feedback like this about the fit before. We include measurements in the product description and try-on videos over on our Instagram to assist with sizing as we totally understand the complications of online shopping! Can you please let us know what you would like us to do to make this experience better for you from here? We are more than happy to help in any way we can now that we know of the issue. We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 4 years ago

“Very good fast service and always beautiful clothes, Experienced staff friendly and always give you good old fashioned service Keep up your great choice of clothes Thanks Jenny”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“My first time purchasing from Lilac & Mila and I will definitely be coming back to them. Amazing service and the dress arrived within the timeframe specified and very happy with the quality. Highly recommended.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent product and very quick delivery time. Best online shopping experience I have had. Thank you very much.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my dresses! Thank you!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Always shoevading the best on trend styles. Perfect customer service and prompt response to all queries from new to returning orders”

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Posted 4 years ago

Hi Lovely! Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx

Posted 4 years ago

“Always the best!”

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Posted 4 years ago

Hi Lovely, Thanks so much for sharing your kind words! Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Gorgeous clothes, fantastic customer service, and fast post. Highly recommend on every level. Thanks”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Great customer service, quick to respond to any issues/enquiries.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent experience with us. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Felt like it was packed with love and gratitude.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Lovely dress and skirt very happy with purchase. Thanks so much”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Love l and m Customer service is amazing!! I’ve been in contact with them through emails and it was amazing prompt replies lovely and kind and very understanding! Would highly recommend ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I absolutely love Lilac and Mila. The amazing customer service, express delivery and gorgeous clothes make me come back again and again. Thank you!”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and the service you have recieved! Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Great service, quality clothes, fast delivery and affordable prices!!!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Great dress thank you. Quick delivery.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Hi. I am new to on line shopping and would like to say thank you for making it easy and not confusing. I also love your products.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“The dress was well wrapped and in perfect condition. It also arrived quickly”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Excellent value, very pretty boho style fashion, and extended size Curve range. Definitely will be shopping here again!!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“I am still waiting for an answer in regards to the wrong size jeans being sent. I have sent 2 emails with order number with no response. I am wondering if I would get a faster response if I made my complaint public on social media?”

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Posted 4 years ago

Hi Lovely! Thanks so much for taking the time to leave your feedback. We can see from our email communication that your initial emails unfortunately didn't reach us - we were in contact with you as soon as we received your most recent email! As mentioned we are so sorry to hear that you have received the wrong size item, we try our best to ensure this doesn't happen! I can see that our customer service girls have been in communication and were able to resolve this issue for you promptly. Please let us know if there is anything else we can do to assist! Thanks a million. The Lilac and Mila Team Xx

Posted 4 years ago

“Your site is straightforward and easy to order from. The pieces are shown from different angles so I know what I’m getting. The shipping is super fast - 48 hrs from order to me ripping open the package! That’s amazing and great customer service.”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila Reviews