Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love shopping from Lilac & Mila and have purchased two gorgeous tops from their store. Shipping was super fast and I received my item the following day.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Very happy with my beautiful top, love the fabric and print. Great service and swift postage to NZ.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Always love the designs and styles from Lilac and Mila. Sizing is perfect and the website is easy to navigate. Delivery is super quick and I live overseas so even better to receive my items fast.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Great quality pieces, beautiful summery prints, fast shipping, great prices.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Great choice, good sizing.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“I’m disappointed that I ordered a large which would always fit me and it was huge so I won’t be shopping online anymore”

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Posted 4 years ago

Hi lovely, We're incredibly sorry to hear that you are not 100% satisfied with your recent experience. Our main priority here at Lilac and Mila is ensuring our customers walk away feeling happy and gorgeous in their new Lilac and Mila pieces! Our garment do vary in size due to the style and fit of the item. We however do try to provide measurements and sizing advice on all items to help our beautiful with sizing. We are also more than happy to provide you with extra measurements, photos and sizing advice 💕 Please do not hesitate to email us in the future as we would love to make your next experience with us a fantastic one Xx The Lilac and Mila girls

Posted 4 years ago

“Beautiful products, super fast delivery, exceptional customer service xx”

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Posted 4 years ago

Hi Lovely, Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Very simple ordering process with a lovely incentive for first-time customers. Very swift delivery and a wonderful product received, thank you!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“Fast delivery, lovely dress”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Fantastic online store providing the perfect amount of detail to ensure you are buying the right size and fit for every style and collection!”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“So easy to order online,fast post and great prices. Beautiful dresses highly recommend”

Helpful Report

Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Love, the lilac and mila girls xx

Posted 4 years ago

“My first order which was easy, sizing information excellent, quick delivery even in this busy time and love the dress and top I received. Love the clothes and website is enticing.”

Helpful Report

Posted 4 years ago

Hi Lovely, Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I purchased a beautiful dress and it was exactly as described and postage was fast. I will definitely order from here again”

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Posted 4 years ago

“A website that would bankrupt me with all their wonderful options. Easy to navigate. Quick delivery fulfilment. Beautiful quality garment. Great experience overall. Thank you!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“very happy with my 2 purchases and with the speed in which I received them keep up the good work”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“The response to my emails are just unbelievable and always so quick and the postage from nsw to Qld only took 2 days Every one has been so lovely and I will be coming back and highly recommended this store to everyone Love Julie”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase and service. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“..........”

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Posted 4 years ago

Can you please let us know what you would like us to do to make this experience better for you from here? We are more than happy to help in any way we can now that we know of the issue. We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X

Posted 4 years ago

“It came super fast and is absolutely stunning!”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! Love, the lilac and mila girls xx

Posted 4 years ago

“Love the quick delivery, even in Covid! The dresses are gorgeous and emails are answered quickly.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Always love everything I order from here, and always get loads of compliments!”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews