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Mountainwatch Travel Reviews

4.9 Rating 230 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

4.9

Based on 230 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Mountainwatch Travel 5 star review on 30th April 2024

Mountainwatch Travel 5 star review on 25th April 2024

Mountainwatch Travel 5 star review on 25th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This has been our third year of arranging a winter holiday to Japan - each trip has been wonderfully designed by Noeline at Liquid Snow Tours. We have relied on her advice when planning each trip and always received great quotes on airfares, accommodation, bus and train services. We have booked to stay at different ski resorts each year - and this January, we visited Appi Kogen and Zao Onsen. Each resort had great features - Appi (Be happy in Appi!) was ski in-ski out so really easy to get out on the slopes every day. It also wasn't too busy so there were no queues waiting for lifts...and plenty of snow! Appi Grand Hotel was very comfortable, and the staff extra friendly. Didn't take us long to work out the free shuttle bus service around the resort - Im sure they set the world record one night by squeezing too many guests into the bus...we were literally on top of each other. Quite memorable!! Zao Onsen Resort was more spread out and when skiing, one had a series of ropeways and lifts to navigate. I think the best thing about Zao were the hot, smelly Onsens!! We had a lovey Japanese/Western combo room at Hotel Lucent which was situated right in the middle of town, so a great location. Again, very friendly staff. These resorts were not as big or popular as perhaps Hakuba or Niseko but this meant that there were less westerners about and so more of a traditional experience. Would recommend them both. Thanks again Noeline for all your help in putting together another fantastic holiday to Japan - our favourite place in the world!! From Alison, Jeremy, Tristan, Ryder and Nikita”

Posted 5 years ago

“Excellent service and reasonable pricing. Thanks team.”

Posted 5 years ago

“Justine at Liquid Snow Tours booked our accommodation and lift tickets for our trip to Hakuba. Very happy with the accommodation at Hotel Goryukan! The welcome/info pack we were sent before we travelled was also very useful and laid out everything we needed to know very clearly. Communications were excellent. Would recommend!”

Posted 5 years ago

“I find Liquid Snow Tours very helpful because they know Japan inside-out. One of the pointers on this trip was the two different type of JR East Cards. Unfortunately these cards can not be obtained at the beginning of the trip, the 14 days start on the date that the receipt is turned into a ticket. Our in between travel day between resorts was a Sunday and our preferred JR Service Office was not open on a Sunday, requiring us to travel all the way back to Tokyo. Not a problem but something that Liquid Snow Tours should take into consideration. Zao is a bit of an intermediate resort, but very local atmosphere, and Nozawa has almost too many Australians now.”

Posted 5 years ago

“I used Liquid Snow Tours for the first time this year and would definitely use them again next year! Silvi was super helpful and knowledgeable. Her information was spot on in regard to the location and accomodation. She also helped out when we had a last minute change to our arrangement and got that sorted with no hassle or fuss. Thanks!”

Posted 5 years ago

“Liquid Snow organised our accommodation, lift tickets and ski hire in Nozawa Onsen. We were very satisfied with the service and price. This is the third time we have booked through Liquid Snow and highly recommend them. Nothing is too much trouble and they are very quick in responding to your enquiries.”

Posted 5 years ago

“Our trip was amazing! Was awesome to have everything all sorted for you, made it very easy in the lead up when you have an already busy schedule that makes it hard to add on time for organising a trip. They even provide detailed information on how to get to accomodation, tips for using the train terminals, etc. The company are very easily accessible in Hakuba and are very helpful with anything you need! Will recommend to everyone looking at going to Japan and will be booking again in the future! Thanks so much guys!”

Posted 5 years ago

“Very helpful. Everything was easily done. Good communication. Loved our accommodation. All paperwork, maps and helpful sheets waiting for us on arrival. Everything ran smoothly.”

Posted 5 years ago

“Had a really good experience with Liquid Snow Tours. The staff who were planning our trip were extremely helpful and organised everything we needed, which took the stress out of planning. Will definitely be using Liquid Snow Tours again!”

Posted 5 years ago

“I've travelled with Liquid a few times now. They are improving there service all the time. Bus to Cortina great idea. I'll certainly use them again.”

Posted 5 years ago

“great package”

Posted 5 years ago

“The accommodation was excellent and the overall experience was great. Will happily book again for my next Snow trip in Japan”

Posted 5 years ago

“We have booked through Liquid Snow Tours twice now and I highly recommend them. Their service is amazing and they are always helpful and willing to answer any questions. Naomi and Justine have been a pleasure to liaise with. I will definitley book with this company again for any international snow adventure. Thanks Liquid Snow Tours.”

Posted 5 years ago

“Great contact and all via email, answered all questions with ease, easy payments all in all great trip!”

Posted 5 years ago

“Smooth'n'easy ski trip. Thanks LST”

Posted 5 years ago

“Both Shiga Kogen and Hakuba were great a week at each wasn't enough.”

Posted 5 years ago

“Niseko epic! Snow epic! Liquid snow tours epic!”

Posted 5 years ago

“Everything you need for a seamless trip to the snow. Liquid snow makes everything easy with helpful staff, good advice and support at the slopes if needed.”

Posted 5 years ago

“I great experience from initial booking enquires through to last minute flight changes home to accommodate my son, who had been ill on the trip. Noeline was fantastic.”

Posted 5 years ago

“We utilised Liquid Snow Tours for our recent trip to Hakuba, Japan. The staff were very helpful and professional from our first contact. We dealt with Silvi who was really knowledgeable and responded quickly to any adjustments we made to our schedule and trip. All the details were explained clearly and everything was really easy during the trip. Nothing better than landing in a country and not having to think about transfers, accommodation and lift passes etc. We arrived into our accommodation with lift passes waiting so we could get straight onto the slopes the next day. Would utilise Liquid Snow Tours again, and highly recommend their services.”

Posted 5 years ago

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Mountainwatch Travel is rated 4.9 based on 230 reviews