Mountainwatch Travel Reviews

4.9 Rating 230 Reviews
99 %
of reviewers recommend Mountainwatch Travel
4.9
Based on 230 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
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Mountainwatch Travel 5 star review on 30th April 2024
Susie
Mountainwatch Travel 5 star review on 25th April 2024
Mick
Mountainwatch Travel 5 star review on 25th April 2024
Tooby
Anonymous
Anonymous  // 01/01/2019
Got everything I wanted in package Super helpful with everything
Helpful Report
Posted 5 years ago
Awesome holiday, awesome support both before and during the holiday, clear information, great advice while I was in the planning phase. LST took all the stress out of going to Japan for the first time with all their local knowledge. Their recommendations for accomodation was above expectations. Their prices were very reasonable, I'd definitely book through theses guys again. thanks heaps team!
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Posted 5 years ago
The organization and guide notes provided were concise and accurate. when I needed phone help it was available in Japan immediately and problem solved in seconds. Good job will definitely book with these guys and gals again
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Posted 5 years ago
Great organisation and advice, easy to book everything in one place and they had my lift passes waiting at reception for me. Great value for money! Excellent communication from my travel consultant, beautiful accommodation. But sadly no-one showed from Liquid showed by for the complementary guiding I booked to do.
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Posted 5 years ago
Rob was the best very helpful and patient even though I think I changed what we were doing about 10 times. he also gave us great tips and information for our trip Thanks guys
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Posted 5 years ago
Naomi was easy to deal with, answered all my questions, and put together a great package within our budget. Usually I'd do bookings myself, but Liquid Snow made it worthwhile and saved me money as well.
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Posted 5 years ago
Staff were very helpful and answered questions promptly. Everything was organised and I didn’t really have to do anything except turn up to the airport. Everything was explained simply and I enjoyed every minute of my trip. It was great to go on a holiday feeling organised and relaxed.
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Posted 5 years ago
From the time of booking to landing home can't fault LST. Naomi made sure of every detail so had no issues along the way. Together with the great conditions, LST made the week one to remember!
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Posted 5 years ago
4th trip we’ve had with LST always easy and very quick to help out! Would definitely recommend to anyone who needs a package deal! 🤙🏽
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Posted 5 years ago
Great tour, amazing guided skiing.
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Posted 5 years ago
Seamless holiday at Marillin Hotel in Hakuba, ski in ski out fabulous accomm, good flights & all transfers, a breeze.... thanks Liquid Snow, see you next year!
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Posted 5 years ago
Perfect skiing holiday with Liquid Snow. Everything well organised.
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Posted 5 years ago
Seamless, trouble free, well organised, terrific skiing
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Posted 5 years ago
Always difficult to get a 5 as a travel agent, in my opinion. Silvi was very close. Everything worked well, we followed her instructions and there were no major surprises. If she'd told us there was no advantage to buying ski lessons through LST (turns out it was the same price through ski school on location), THAT would've earned a 5 star rating. Otherwise, it was great. We'd use them again.
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Posted 5 years ago
Had A Rad time in Hakuba and will be booking again next year for a Niseko trip!!! Rob Bound made life so easy and the staff helped me book our board bags with black cat from hakuba to the airport. Apart from the chuhai hangovers, the trip was nothing short of the Sickest snowboard trip ever!!!!!
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Posted 5 years ago
Well organised holiday at very short notice. Would highly recommend.
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Posted 5 years ago
Very helpful organizing trip. Had some payment issues, but they were resolved
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Posted 5 years ago
Our travel planner not only finds our group fantastic deals, but goes above beyond. Worth her weight in gold. Thanks Noelzy!!!
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Posted 5 years ago
One of the best holidays I have been on. Would book again in a flash. Come on next ski season!
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Posted 5 years ago
So easy to deal with 10/10 customer service! Will be using for all my snow travel holidays!
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Posted 5 years ago
Mountainwatch Travel is rated 4.9 based on 230 reviews