LiveFit Reviews

Name: LiveFit
Rating: 2.95

3.0 Rating 165 Reviews

45 %

of reviewers recommend LiveFit

Company Reviews

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Metrics

3.0

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Phone:

5194953014

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SCAM dont order , avoid at all costs”

Helpful Report

Posted 2 years ago

“Delivery didnt come. Support reached out to fedex and they were supposed to deliver me the day after. Someone from fedex called me saying that I would be delivered that day. 4 days later still no delivery as the week end went by. Food might be expired. Support offered a gift card that didnt even cover the previous bill. Worst experience.”

Helpful Report

Posted 3 years ago

“My first order arrived well packed and still cold. But my second order arrived and was no longer even cool. The packaging was sloppy and carelessly thrown together. They gave me no assurance that any future order would be packed with care. They evaded many of my questions.”

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Posted 3 years ago

“Food is tasty, but concerned about the Beat Before Dates but so far no issue. Didn’t care for the soups. Very meaty in the meals containing meat.”

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Posted 3 years ago

“Customer Service is poor. My first order with this company, I received my meals 1 day and they charged me for the following week the very next day, and I am not allowed to make any changes. Do not use the Subscription service they just told me its too late to make any changes. Im on the Keto Journey which is a diet program, they send Fudge cake and Cake Protein balls and Creme Brule as gifts ... which i wouldn't mind if i wasn't on a Keto journey. they have to think of these things, and watch the Nutritional facts for meals as well on the Keto Journey, most of the meals are way over the allowed Carb intake.”

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Posted 3 years ago

“Meals were off on two orders and tasted like mould, no expiry dates on the packaging, customer service nightmare”

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Posted 3 years ago

“Very bad service. We forget food in your order, we give you a discount but you have to pay the delivery costs again.”

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Posted 3 years ago

“Great quality. Well packaged and arrived on time. We've place another order before even being done this one.”

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Posted 3 years ago

“I have been ordering meals for my son who is in college and living in residence. I love the convenience of ordering and he has very much enjoyed receiving healthy meals that he can heat and enjoy anytime. Excellent service and quality! I highly recommend”

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Posted 3 years ago

“Horrible customer service. Package just left in apartment lobby for hours with no message of it’s arrival.”

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Posted 3 years ago

“Just placed my next order with LiveFit. Been ordering with them for over a year. Right now is a fabulous time to be ordering their hearty soups made by great chefs. I highly recommend “Seven bean, minestrone, hearty vegetable, broccoli cheddar, cauliflower kale” so great for the fall/winter season”

Helpful Report

Posted 3 years ago

“I responded to an advert "Free Trial Bottle, only pay for Postage $4.95" after giving details instantly got invoice for over £200, immediately emailed to cancel order, got no reply. Eventually got hold of someone who said they don't cancel orders and have a no return or refund policy. Am trying to get money back from card provider”

Helpful Report

Posted 3 years ago

“they sold me food with mold ! at the beginning they answe me but then the communication stopped. Costumer service said they would help me to get refund and I am still waiting . There was visible mold in the tortillas but they expected me to eat the rest of the food that spend together in a close humid box. I took the time to go into the garbage , open the closed bagels that I bought as well and it has mold as well . same as the chocolates it looks gross .”

Helpful Report

Posted 3 years ago

“I was charged 249.00 and never received my order they finally told me they don’t deliver to my area. It has been 3 weeks still waiting for my refund!!😤 I should not have been charged if they don’t deliver in my area”

Helpful Report

Posted 3 years ago

“Don't waste your time. Their calendar app doesn't work properly and will send you notices saying your delivery day is for a time and day it isn't. Their customer service is incredibly rude and unhelpful and they don't actually have a way of dealing with problems other than offering future credits for a service that really don't want to use anymore. I will own that I missed the statement about deliveries on Sundays only being in certain areas, but as a business owner myself, if something is being missed by customers then I need to take a look at my messaging and make sure my systems actually work. Money down the drain as I won't be able to get my food now at all because of the delivery date being messed up and me not being in the country. And don't try to get help from their customer service agents, because they are rude and unhelpful.”

Helpful Report

Posted 3 years ago

“there is sweet potato / butternut squash / lentils in almost every single vegan meal and its annoying. it gets tiring to eat and they dont add any sauces for example in the wrap so its literally just chickpea, lentil, and sweetpotatos wrapped in tortilla wrap which does not taste amazing as you can imagine. very bland and i wouldnt repurchase. also do NOT buy the vegan sausage unless you are vegan and desperate because it tastes horrible. im a vegetarian like 90% of the time and try to avoid meat so I know exactly how it tastes and how it is to sacrifice flavor etc. however this tastes SO BAD and fake its absolutely not worth it.”

Helpful Report

Posted 3 years ago

“We enjoyed all of our meals, I put them in the fridge right away, and chose to freeze a few meals after a few days so they would not spoil. I find them filling and well balanced, I take them to work so I don’t need to worry about lunches or spending money out.”

Helpful Report

Posted 3 years ago

“Food arrived on Wednesday Sept 23. Expiry date Sept 25. 10 meals. Customer service told me it’s fine go ahead and eat. Food was not cold when it arrived. Tried 2 meals and threw out. Lesson learned. Customer service sees no issue”

Helpful Report

Posted 3 years ago

“My meals arrived completely thawed and at room temperature. One of my samples was even frozen and explicitly had instructions that it must be kept frozen. It was also completely thawed. Ice packs were liquid. No problem right? Surely the company will send me a replacement or offer a refund, right? No such thing. They actually told me to go ahead and eat the food, and refused to offer me anything but a small discount on my next order, which I obviously won’t be placing. I’m filing complaints with health Canada and the better business bureau. Disgrace of a company.”

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Posted 3 years ago

“A gift card was purchased for me as a gift as I will be having breast cancer in September 1,2020. I am a mother in a family of 6 and have been worrying about how I am going to cope with meal planning once I am home from hospital and the kids are back in school. Tonight we tried 3 different kinds of the value meal and were quite impressed. I found the broccoli tender crisp and the chicken was good quality. It will be perfect for a few meals when i first come home. I would definitely recommend for singles or seniors as well.”

Helpful Report

Posted 3 years ago

LiveFit is rated 3.0 based on 165 reviews