LiveFit Reviews

Name: LiveFit
Rating: 2.95

3.0 Rating 165 Reviews

45 %

of reviewers recommend LiveFit

Company Reviews

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Metrics

3.0

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Phone:

5194953014

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious fresh food, easy to order, saves my time, helps me lose weight & feel great.”

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Posted 5 years ago

“Taste taste, portion size perfect! Have recommended to my friends!”

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Posted 5 years ago

“Shrimp meal is too good crying”

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Posted 5 years ago

“Had some glitches with the website but was worth trying to get through as the Delivery was prompt, food was fantastic (better than even my husband and I expected!), price was great, and customer service rocked! Will definitely order again! Love the protein muscle building add ons and Keto packages!”

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Posted 5 years ago

“Already planning my next live fit order found the meal to be very delicious and tasty..., most of all very convenient within 3 mins you can sit down to a delicious meal, With a wide selection of delicious meals you can personalize your order with including yummy snacks.”

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Posted 5 years ago

“I've been a purchaser for quite a few months now and, outside of one month where my order was missing something and two meals that I was outright allergic too, I couldn't be happier. I have even recommended it to coworkers.”

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Posted 5 years ago

“LiveFit foods are delicious and healthy . I have lost 15 lbs since being on the weight loss diet.”

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Posted 5 years ago

“Good. But needs a little more food varieties. This is my third purchase of the “Keto Meal Package”.”

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Posted 5 years ago

“Very impressed with the quality of the food and the very prompt delivery.”

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Posted 5 years ago

“Great food. Excellent portion sizes as well as new and fresh flavours. Unlike other ready made meals that all taste the same. You look forward to having these meals. Plus a great gluten free line. Greatly appreciated!!”

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Posted 5 years ago

“Very yummy food :) all well balanced with a good serving of veggies. The penne and meatballs is a must try fresh you can tell they’re made with care. I have already placed a second order!”

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Posted 5 years ago

“Really tasty but expensive”

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Posted 1 year ago

“Food is tasty, but concerned about the Beat Before Dates but so far no issue. Didn’t care for the soups. Very meaty in the meals containing meat.”

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Posted 3 years ago

“Apologies for the delayed review, but as promised here it is... I give these guys 4 stars. I am quite impressed with the process, from online order to delivery. It came a few hours earlier than stated. This was my first time ordering from them and I am fairly satisfied. Again, I say fairly because some meals were more delicious than others. We all have different expectations. Now the only reason for 4 stars, I ordered Coconut CURRY Salmon, only to find out that I have received Coconut TOMATO Salmon. I understand that "they may replace an order if the meal you selected is not available". I just wish that instead of them just picking a meal for you (closest to what you ordered), they email/call and notify you and give you available options. I believe this would be better in terms of customer service. It'll show that they care. Maybe that's my feedback that should go in the suggestion box. (I have never been the type to complain without any suggestion for improvement). Instructions on packaging were straight forward and easy to understand. Also, kudos to the entire team for adding grocery options! Thanks LiveFit team, keep moving forward!”

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Posted 3 years ago

“Ok so when I first received the box, I was a little disappointed. It looked like a lot of carbs, and vegan does not always have to mean carby!! But, after my first meal, I am actually surprised by how flavorful it is! It was not something unfamiliar or anything, I have definitely tasted something like this before, but still, I am a broke student, and it was refreshing to eat something more flavorful than what I normally come home and cook. Also, they spelled my name wrong, but it's forgivable hahaha. because they left a friendly message, it's always nice to have a friendly message when receiving a product rather than just plain instructions. Anyway, worth a try! and I will decide if I would ever want to order from here again once I eat all the meals :) thanks.”

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Posted 4 years ago

“My meals taste great! Love the service. However, majority of my freshness seals werent attached on my last order.”

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Posted 5 years ago

“After having the chance to try it out for a full month, I would give this service a solid 7.5/10. As a new business there are always growing pains and it shows here. On the cooking side, the food is bland sometimes especially the vegetables and rice. I did notice a difference in the taste of the same items week over week. The chefs also tend to forget adding extra protein, this has happened a couple of times. I also believe the nutritional information is inaccurate based on my experience with other meal prep providers as well as having a nutritional background. Meals I would absolutely avoid: "Smokey BBQ chicken" 0/10 and the "hearty harvest soup" also a 0/10. Everything else is fine. The online menu needs A LOT of work. The pictures are NOT always representative of the meals we order, a much more thorough description of the ingredients in the meals is needed. When reaching out to customer service regarding this, even they were not able to help. On the logistic side, the delivery fee is quite high, the delivery company and Livefit needs to communicate better with their customers regarding the arrival (and departure) of orders. Packaging could also be better.”

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Posted 5 years ago

“Food was good, but after shipping the cost per box is expensive.”

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Posted 5 years ago

“LiveFit is great. I run my life with it at this point and I'd be reluctant to change that. I have considered changing that at times though. The main pain points for me to date are: 1. Delivery. Historically, I have had delivery not occur on Sundays multiple times - sometimes someone called me, other times they did not and I had to follow up on my time during business hours. I have had delivery occur outside of specified delivery times (as late as 10:30pm on one occasion). I have had drivers call when they were already in my driveway which negates any ability to do anything with my Sundays except what can be accomplished at home. I have raised these issues previously and over all things are definitely better for me since I did that. I even get special delivery from Christine some weeks, which I do appreciate. I would still say that greater predictability of delivery times would be a big benefit to me as a customer though. If a window of a couple or a few hours could reliably be predicted this would help me organize my life and get the most out of my Sundays. I can't imagine I'm alone in this! 2. Consistency/Predictablility of meals and portion sizes. I actually like some variance in preparation personally - it speaks of real people doing real cooking, and it improves variety in my opinion. However, what the meals include can vary significantly between orders at times. For example, one that happened recently for me, was the turkey meatballs and roasted peppers meal - historically when I ordered it I got ample peppers large cut and lightly roasted, this time they were more thinly sliced, more roasted and broken down... they were delicious but it felt like significantly less than usual. Like I say I appreciate the variety, but I do want some predictability in terms of what the meal looks like and what they include. IDK - I'm being picky (sorry) but I did notice it and have a slight reaction. There's been other similar cases. Portion size is a bigger issue for me - I will use the protein plus option sometimes to try and have some bigger meals for when I need them, and some more moderate meals for when I just need to eat something but I'm not super hungry. The variance in portion size makes this approach difficult and I've noticed significant variance in portion size for some regular meals at times. That said and on the other hand, I feel like I get pretty good value on the protein plus option when I use it... it almost works like a 'super size' at McDonalds (minus the negative connotations of that comparison) for me... I don't know how widespread this sentiment is - but I'd rather see the option phrased as 'plus' size, and applying to the entire meal, then specifically two ounces of extra protein. A lot of the times I'd take more carbs and veggies over more protein if it were an option -> I just want a bigger meal is my use case. Like I say in effect I'm able to do that, just raising it for consideration, take it for what it's worth. This was likely too long. Sorry.”

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Posted 5 years ago

“Most of the food was good. Unfortunately I did throw one of the meals away. The Potatoes in the Yorkshire pudding meal were questionable and the meal itself was a bit off. I would still order again though.”

Helpful Report

Posted 5 years ago

LiveFit is rated 3.0 based on 165 reviews