Long Tall Sally Reviews

Name: Long Tall Sally
Rating: 1.55

1.6 Rating 186 Reviews

11 %

of reviewers recommend Long Tall Sally

Company Reviews

Questions

Metrics

1.6

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Long Tall Sally made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Long Tall Sally 1 star review on 4th January 2023

Anonymous

Long Tall Sally 1 star review on 30th September 2022

Linda J Thompson

Long Tall Sally 1 star review on 25th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with order processing/ return policy for Canada. Three different orders of mine were sent with a size I didn’t order. The order page appears to default and once you hit add to basket, and the confirmation does not confirm size that the default places on the order. $15 to receive a $28 shirt and $23 to return it is simply robbery. My last order sent me a size 18 shirt (I ordered size 14), and Size 6 UK when I ordered a size 10 USA size. Customer service simply sends canned responses and absolutely no help. Sadly I can’t buy at other places to get the same great fit (for correct sizes).”

Helpful Report

Posted 1 year ago

“I used to love buying from this company. Returns were easy and product was hugh quality. Now, since some other company bought them out... I've not received one order, and seem to be given the run around with a return/refund. Feels like another Chinese company that doesn't care about the customer nor repeat business. Such a shame!”

Helpful Report

Posted 2 years ago

“Ordered a voucher - they sent it to the wrong address - they willingly accepted fault as their's and agreed to send another one. It took 7 days for them to send it and another 2 days to arrive, however I eventually got it.”

Helpful Report

Posted 6 years ago

“Good delivery systems; catalogue is relatively detailed.”

Helpful Report

Posted 6 years ago

Long Tall Sally is rated 1.6 based on 186 reviews