Long Tall Sally Reviews

"Having returned merchandise that according to the post office was received, (Your item was delivered to an individual at the address at 11:44 am on December 19, 2022 in ROSELLE, IL 60172.) This company is claiming they have not received it and are delaying my refund. Very poor customer service."

"This company is impossible to deal with! They make themselves totally unavailable!\r\nHave been trying to return two items for months. The link for returns does not work!\r\nNEVER BUY FROM THIS COMPANY!"

"I bought clothing May 19, 2022 that arrived June 6th (thru Global Tax ID# 177 9006 80). Starting June 14th, I attempted to return the items without success. Their Website rejected my entry of Order# & email tho' I tried using different browsers on different days + even playing around with the spacing of my Order #. Online Chat doesn't work, phone number \"circuits are busy\" (ALWAYS!), email to cust. service elicits responses that they have received my communications, but I never get an answer. This affects an order to USA, but perhaps they are more responsive within the UK. DO NOT BUY CLOTHING THROUGH LONG TALL SALLY!!"