Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Long Tall Sally Reviews

1.6 Rating 186 Reviews

11 %

of reviewers recommend Long Tall Sally

Company Reviews

1.6

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Long Tall Sally made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Long Tall Sally 1 star review on 4th January 2023

Long Tall Sally 1 star review on 30th September 2022

Linda J Thompson

Long Tall Sally 1 star review on 25th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this website, always receive my items and return if quick and easy. I haven't had to send much back lucky but I do find on the knickers and bras they fit perfect are very comfortable just not the best quality for price (the knickers keep breaking on the side, where you pull them up and down)”

Posted 8 months ago

“This is not a review, but a regret that I just placed an order without reading these comments first! Keeping my fingers crossed they don't let me down. Heard only good things about LTS many years ago. Sad if the company taking over seeks to disappoint the thousands of satisfied customers that have been loyal to Long Tall Sally for so long!”

Posted 2 years ago

“Great shoe shop, for the larger feet. Kind regards Anne”

Posted 5 years ago

“Good quality clothes and wonderful to have clothes made for tall women. Prompt delivery. Can't fault LTS.”

Posted 5 years ago

“Brilliant service and clothes”

Posted 5 years ago

“Easy to navigate site with access to sizing guide included.”

Posted 5 years ago

“Fresh ideas. Good service.”

Posted 5 years ago

“Shopped here for nearly 40 years, great clothes for tall girls/women, good quality, true sizing/colours. It's rare to need to return anything but it's no fuss if you do!”

Posted 5 years ago

“Bought a dress it's a good length and nice light fabric.”

Posted 5 years ago

“Very prompt delivery and tracking of parcel.Free returns or exchanges”

Posted 5 years ago

“So pleased. Amazing quality. A bit expensive but worth buying in sale especially if there is 30% off sale prices!”

Posted 6 years ago

“Good discount code. Free postage and free returns. Speedy service”

Posted 6 years ago

“Long Tall Sally is the best online shopping experience when it comes to clothes and shoes. Good quality products Very good prices Lovely customer service The delivery was very quick Overall great service :~)”

Posted 6 years ago

“Clothing is always as described/shown on the site, a good fit and are packed well. I have used this company for over 35 years and seen it grow but the personal touch is still there. I don't think I have ever had occasion to return anything, but the option is there and the instructions are clear.”

Posted 6 years ago

“Great prices lovely quality”

Posted 6 years ago

“Lovely clothes. Good value, not cheap but you get what you pay for and shipping was very fast.”

Posted 6 years ago

“Delivery was quick and easy and return was seamless”

Posted 6 years ago

“I placed by order at about 11pm on a Friday night - the lady on the phone was so helpful and went the extra mile to ensure I got all the available discount codes applied. Thank you!”

Posted 6 years ago

Long Tall Sally is rated 1.6 based on 186 reviews