Loot Crate Reviews

Name: Loot Crate
Address: 3401 Pasadena Ave, Los Angeles
Rating: 2.14

2.1 Rating 875 Reviews

28 %

of reviewers recommend Loot Crate

Company Reviews

Questions

Metrics

2.1

Based on 875 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 2%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

3473388157

Email:

elijah.hurwitz@lootcrate.com

Location:

3401 Pasadena Ave
Los Angeles
90039

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Loot Crate 1 star review on 4th June 2023

Franck Ortet

Loot Crate 1 star review on 17th October 2022

Char

Loot Crate 5 star review on 24th August 2016

Loot Crate 5 star review on 23rd August 2016

Loot Crate 5 star review on 22nd August 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They always have good, exclusive, licensed items including T-Shirts, figures, wearables, replicas, and many other geeky items! They have the best customer support I have ever seen, and they always interact with their fanbase!”

Helpful Report

Posted 7 years ago

“I have loved all of my loot so far but i would appreciate it if earbuds, towels, hats, blankets, and/or sunglasses were added in the mainstream crate and not in the mystery crates or any other exclusive crates. I know this may be asking for too much especially since i just order the regular crate but I personally believe that if this were to be added it would make these crates all the better.”

Helpful Report

Posted 7 years ago

“I've gotten about 3 boxes, each of them were amazing. There was nothing I didn't like, the themes were great, and much more.”

Helpful Report

Posted 7 years ago

“1 of the best all round subscription boxes around, even though international post could be better. They seem to be doing more exclusive Q-figs than pops for now, which not all are happy about, but I am as they are exclusives, this year with a Deadpool, hulk, Futurama and I am waiting for my HarleyQuin Q-fig to be delivered, and are not run of the mill. T-shirts don't shrink in length like most of the others do, which is better for me. You might not always like everything in every crate, but items for raffles for schools, clubs etc, and gifts are always needed.”

Helpful Report

Posted 7 years ago

“I love LootCrate!! The items you get every month are always so exciting and awesome! Best of all, if you have a problem, the staff are so helpful and patient! Well worth the money and surprises every month ????????????”

Helpful Report

Posted 7 years ago

“The loot is awesome, the Archer T-shirt, the Kill Bill socks, the Harley Quinn action figure. But then when I found the Hellboy coin bank, that topped it, until I found the instructions for the crate. Puddin, this was the best crate yet.”

Helpful Report

Posted 7 years ago

“Love the crates especially the ghostbusters and alien can't wait to see what's in the future”

Helpful Report

Posted 7 years ago

“for the price it is amazing . Each crate is packed with items from all genres of nerdism . Shirts are always well made with high quality graphics . They are a definite recommend for all ages .. The boxes alone are awsome displays . Haven't regretted one crate yet .”

Helpful Report

Posted 7 years ago

“Lootcrate is great for collectors and fans of sci-fi and fantasy genre. I've gotten stuff like a Deadpool statue, Heman socks, and a Sonic Screwdriver Spork.”

Helpful Report

Posted 7 years ago

“Lootcrate is the bomb! You get some super cool items and when you get items that you either don't know or don't know well enough, it gives you a reason to get into it!!”

Helpful Report

Posted 7 years ago

“It is a good value and always contains unique items that enhance the user experience.”

Helpful Report

Posted 7 years ago

“Loot Crate is a great way to get your hands on some great geek and gamer gear at a good price. I have been a subscriber since almost the beginning and still see no reason to cancel at this point.”

Helpful Report

Posted 7 years ago

“Very good value for money. The items are of high quality. Definitely recommend”

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Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“I subscribe to the core and gaming crates. -Love the shirts; good quality, fits great. It's great getting a new t-shirt every month. The Deadpool one is now my favorite clothing item. -You get really random items in the crates, but they always fit the theme. -If you don't like the theme or franchises you can easily skip a month, without being charged. -I always feel like I get my money's worth. -LootGaming had a rocky start, but they've been on an upswing lately. Loot Crate arrives around the 20th, Loot Gaming around the 30th. It's great coming home and unboxing it, kinda feels like two tiny christmases every month. Greetings from Norway.”

Helpful Report

Posted 7 years ago

“Really enjoy the overall quality of the items inside each crate. I am subscribed to both the regular and gaming crates and haven't been that disappointed with any items. Loot Crate has introduced me to series that I now enjoy and gives the occasionally epic item from something that is already liked, building up a collection of items. Customer service is very timely on sending out tracking numbers and other important emails about the monthly theme.”

Helpful Report

Posted 7 years ago

“Loot crate is amazing, I have only been a member for a short time and have loved every piece that has been sent. It's a great value, great loot and has lots of loot options to choose from. My family is always around me when I get the newest one in and they get super excited, my kids especially because they know I will share with them. I recommend loot crate to all my family and friends and to the gaming community. Thanks for all of the great items and keep up the good work.”

Helpful Report

Posted 7 years ago

“It's very nice as it is. I like the fact that you are going after "quality over quantity". Keep doing what you do, it's great!”

Helpful Report

Posted 7 years ago

“I love Loot Crate! They have changed so much in the almost two years I have been a Looter and those changes have been for the better. I tell people all the time that they should give the service a shot if they like pop culture stuff. The only thing that I would change would to expand the size of the t-shirts up to 5xl. I can fit my current ones I get but I like my clothes baggy.”

Helpful Report

Posted 7 years ago

“I have been getting loot crate for almost a year and I LOVE IT! I like what they put in there and most of the items are one of a kind that you may never get anywhere. The themes always go with the items given.If i ever had a problem with anything, from billing to shipment, the loot crate team is always quick to respond and are very helpful and friendly. They have great customer service! I will continue letting people know how great Loot Crate has been to me!!”

Helpful Report

Posted 7 years ago

Loot Crate is rated 2.1 based on 875 reviews