Loot Crate Reviews

Loot Crate have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds. Full Insights

3.38 Rating 401 Reviews
61% of reviewers recommend Loot Crate
634 Review Views (past 24 hours)
2PM - 4PM
43 Review Views
4PM - 6PM
81 Review Views
6PM - 8PM
40 Review Views
8PM - 10PM
35 Review Views
10PM - 12AM
41 Review Views
12AM - 2AM
20 Review Views
2AM - 4AM
56 Review Views
4AM - 6AM
36 Review Views
6AM - 8AM
44 Review Views
8AM - 10AM
43 Review Views
10AM - 12PM
46 Review Views
12PM - 2PM
149 Review Views
2PM
2PM
Visit Website

Phone:
3473388157

Email:
elijah.hurwitz@lootcrate.com

Location:
3401 Pasadena Ave

Category:
Monthly Box Delivering Co's.

Are you a business owner?
See Business Solutions
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Customer Service
Email, Telephone
communication channels

How would you rate Loot Crate?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"The actual crates are pretty great. I've been getting the Sanrio ones since they started in Dec 2016. I've received a few of the Harry Potter ones as well. Sometimes they do email on shipping delays which is frustrating but can be gotten over. The loot socks was a waste of money the socks were terribly sized. The biggest issue I have is the shipping. If you don't mind waiting sometimes 2 weeks or more after receiving tracking info then it may not bother you. Fedex Smartpost has to be the worst shipping ever. They don't tell you what fraction of the crate cost is shipping but the fact a box leaves Cali and takes 2 weeks to get to Jersey is excessive. Lootcrate gives you a delivery estimate of 5 days. When you check FedEx is can say "unknown scheduled delivery" for a few days then usually 4 or 5 days after Lootcrate's estimated delivery is your actual delivery from your tracking info. I've dealt with customer service a few times and it has been fine. But the shipping thing is what bothers me the most."
Helpful Report
Posted 5 months ago
Are you Loot Crate? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Loot Crate receives and that when things do go wrong you do your best to put things right. Reply Now
"Can't cater to all but some stuff I feel is worthless."
Helpful Report
Posted 2 years ago
"Loved the model and figurine"
Helpful Report
Posted 2 years ago
"Honestly, some of your loot has been amazing. But there have been a lot of duds in my eyes. That is in due fact that some of the franchises you have chosen aren't my cup of tea. Or the item you sent from a franchise I like was totally subpar. I know you guys willdo a great job in future crates but I am starting to grow weary."
Helpful Report
Posted 2 years ago
"Months are hit or miss some months really great others months can be disappointing. Items are always unique really just depends if your into the series that they are realated to or not."
Helpful Report
Posted 2 years ago
"Months are hit or miss some months really great others months can be disappointing. Items are always unique really just depends if your into the series that they are realated to or not."
Helpful Report
Posted 2 years ago
"I believe the items that loot crate brings out lately is getting lower and lower in standards. I noticed that the previous boxes showcased more better items (in my opinion). I also know a few friends who also subscribe to loot crate and have been mentioning that the items are getting more dull by the boxes. I'm not expecting you to believe me but check other reviews than mine. There might be more people agreeing to be than not. The number might not seem too great, but it doesn't take long before one becomes thousand."
Helpful Report
Posted 2 years ago
"Stuff"
Helpful Report
Posted 2 years ago
"Just didn't have things I was interested in."
Helpful Report
Posted 2 years ago
"I love lootcrate I just wish they would send some more things that are high quality, but there shirts ate amazing"
Helpful Report
Posted 2 years ago
"I like it it's just the socks are a little too small for me"
Helpful Report
Posted 2 years ago
"There's always at least one good I am in every crate however the rest of the items in the crate seem to have lost a bit of that quality that I came to know"
Helpful Report
Posted 2 years ago
Loot Crate is rated 3.38 based on 401 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This