Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.81

4.8 Rating 991 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely the best facial cleanser I’ve ever used!!! Run and get this product.”

Helpful Report

Posted 3 months ago

“This is a long overdue review. Back in July 2019, I was scrolling on my phone and happen to see a Free Sample from this brand/company on Facebook. This is a time where Korean Beauty Skincare was not that big on the market yet. So i signed up. When I got my Free Sample…it was a full-size of their Nourishing & Moisturing Oil + Cleanser product. I was shocked…A full-sized product?!? Are you kidding me?!?! 😁😱 I always have clear skin. However, during that time, I had small itchy bumps on the lower part of both sides of my jawline. I didn’t know if I used a product that irritated my skin, if it’s fungal or homonal acne. It was not a lot, but it is the first time i had them, so I was really concerned, annoyed, and frustrated because they wouldn’t go away no matter what cream I use on them. Then I tried this free sample cleanser that I got from this brand/company. Guess what happened?!?! They disappeared in 3 days of just using the cleanser!! All gone! I was VERY happy! After that, I went about my life and forgot about this cleanser. Until 3 months ago, when I had the same skin problem on the same spot. I then remembered what healed my skin problem more than 5 years ago. I know I kept this product hidden somewhere. When I found it, I was very happy because I know…this is the answer to my skin problem. It was expired (20210227 it said at the bottom of the bottle). I told myself, “Let’s see if this will still work eventhough it expired 4 years ago.” Low and behold…”IT STILL WORKS!!!” Gone in 3 days again! It soothe, calmed, healed and left no dark marks like the last time. With that said, I can attest that this product works! Thank you, Love Saranghae for making a product that actually works (eventhough it has long expired)! I will be forever thankful to your products and will keep using it. ❤️ This is the Order ID for my free sample: 061D6022BE.”

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Posted 3 months ago

“Love my products. I've been a subscription user for several years and plan on continuing. Thanks for the new product line.”

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Posted 3 months ago

“Love these products! Softer, smoother skin. Improved hydration and tone. A little goes a long way. Great customer service and fast delivery.”

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Posted 3 months ago

“I love the products I’ve used!”

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Posted 3 months ago

“I reordered the face mask. You gifted me with The firming cream and the snail mucous serum. Thank you!”

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Posted 4 months ago

“All products I have purchased from Saranghae are superb. I have used the firm and lift regeneration cream for quite some time. The advanced renewal retinol serum was a new purchase and provides an excellent base under the regeneration cream.”

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Posted 4 months ago

“I’m enjoying the products .”

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Posted 4 months ago

“I love everything about these products! I use the face mask in the morning and even after a long day in front of the computer I get compliments about my skin glowing! The foam cleanser is amazing too. I've tried SO many cleanser and they either leave some leftover residue or give my skin a rough texture, but not this one. It feels great on my skin and I can feel like my makeup is 100% removed even after the first rinse. I am never going back!!”

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Posted 4 months ago

“Thank you Saranghae for always being so quick to reply and taking care of my skin!”

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Posted 4 months ago

“I have been using your 5 step facial products for several years now. For me I love it I have gotten so many compliments about my face how it looks so healthy . Thank you for creating these products.”

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Posted 4 months ago

“I have been using your products for well over a decade and can't express how much I love them. They clean, nourish, calm and hydrate my skin so reliably that I feel lost if I don't have them with me. I really do believe that they are partly why I've not visibly aged that much since I started using them. Can't recommend enough.”

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Posted 4 months ago

“I love these products. With seeing my results my two daughters also use the Saranghae line. I love the ease of swapping out my sets as my needs change and new products are introduced.”

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Posted 4 months ago

“The products are amazing! Makes my skin glow and it's not greasy.”

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Posted 5 months ago

“I’ve only been using about 3 weeks. Compared to competitors it takes a little longer to mix and dissolve in coffee. How long before we notice any difference in our skin, joints or hair? Also, does this ever go on sale or is it less expensive if you are a member. I’ve been a member for many years and would like to continue to your collagen longer but wish it was a little less money. Thank you.”

Helpful Report

Posted 5 months ago

Hi A. Yes, you're correct, it does take a bit longer to dissolve. Typically you'll see a noticeable difference within about 3 weeks or so. Some see it more in their hair, some see it more in their nails. Some tell us their joints feel better. The benefits seem to be highly personal. The collagen supplement right now is $49 USD for a month's supply but with the VIP membership option you can get it for $39.20 USD. And you can take that order in any interval you wish (30 days, 45 days, 60 days etc..). The collagen does go on sale when we do site wide sales from time to time but the sales only apply to one time purchases so the best way to consistently purchase the collagen is to go the VIP membership route and from time to time purchase it one time sale if the promotion is really good (i.e. Black Friday sales). As we only promote site wide sales 2x a year, that VIP membership option (20% off) is an option you can enjoy at anytime. Thank you and all our best!

Posted 4 months ago

“I’ve been using Saranghae for nearly a decade now, and have brought you many customers over the years who use it now too. We all love the products. I just tried the lip balm today, so far so good! Also, love the new packaging! The only complaint I have is the eye cream packaging, it’s hard to get the last bits of cream from the pump jar, and I end up wasting some of it because of it. I prefer a regular small jars for eye cream - like the one you use for the moisturizer but much smaller. It’s just my five cents, other than that, I am a big fan of your products. Thanks, and keep kicking butt!”

Helpful Report

Posted 5 months ago

“Wow! Thanks guys for the gifts! I’ve been a loyal Saranghae customer since 2017. I lived in Singapore and Hong Kong, and then stayed with your brand when I moved to Texas USA. I’ve watched the brand develop and grow over the years and been excited to see new products come out. I LOVE my routine with the older tried—and—trusted products (your eye cream is a gift to the world) and I have enjoyed trying out a new product every time I place an order (the previous time it was the collagen cream and the Vitamin C corrective serum). Both are GREAT, I notice such a difference in my skin when I apply the Vitamin C. So, thank you for sending me some new samples to try! I like keeping a natural face and I share with my friends because I really believe in this brand, it’s effective skin support and it’s low-tox ingredients. Your products were still a part of my life and routine when I lived in Ireland for two years, and even now, living in Switzerland. I’ve lived all over the world and Saranghae products are my favourite to use. Please feel free to use the above or any part of the above in a review! Warm wishes”

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Posted 5 months ago

“I ordered face masks and I received as gifts Advanced Renewal Retinal Serum and the Firm and Lift Regeneration Cream. So cool for a company to do! I have used for several years the face masks, and they are wonderful. The cream felt luxurious when applied, and I thought I could see a difference. The serum was gentle and seemed to brighten my skin. Excellent company, excellent products!”

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Posted 5 months ago

Thank you for your wonderful review, we appreciate it. All the best in 2025 and happy new year!

Posted 5 months ago

“I have been using Saranghae products for about 10 years and consistently receive compliments on my skin and it's glow. The NEW product offers specifically the Orora Lip repair serum and Calm & Glow Snail Mucin Serum, are divine and after two days of application, I can see they will be added to my skin care routine. Thank you Saranghae ❤❤❤”

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Posted 6 months ago

“I love your products, they make my skin real soft. The foam cleanser is awesome. I don't use anything else to wash my face. The samples that were sent with my order are soo good. I will be ordering more soon. Thanks”

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Posted 6 months ago

Thank you so much for your review Ellen and staying with us over the years, we appreciate you!

Posted 5 months ago

Saranghae Skincare is rated 4.8 based on 991 reviews