Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.81

4.8 Rating 991 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using these products for a couple years now. I really like them. I have to be very careful what I put on my face as my skin is extremely sensitive.”

Helpful Report

Posted 2 days ago

“If your pores are still not clean, order the face wash called Oil to Foam Cleanser and the Pour Exfoliating Facial Brush. Your pores will thank you! This cleanser cleans so well and the brush invigorates your pores and cleans them thoroughly. Don’t forget your moisturizer afterwards and your face will love you 💕”

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Posted 3 days ago

“Saranghae changed my skincare regimen from the first order placed approximately 7-8 years ago. At 69, never could I have imagined seeing the best skin condition of my lifetime but this product line has accomplished just that! Such a caring company who’s responsive to their customers. The ability to control delivery schedules is an extra bonus. So thankful to have discovered this line of skincare.”

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Posted 1 week ago

“I had planned to wait and write my review after using the pigment duo for a month. It’s been 2 weeks and I already had a girlfriend ask what I was using on my skin. I sent her the link. Also I wanted to mention how attentive the company is to what you order and if they notice you might not get the most out of your goals. They sent a full size product as a gift to make sure I maximize my skin care routine. I have to say the snail mucin feels amazing and I’m not having dryness from the pigment products, just getting smoother brighter skin . So happy that I have ordered more products to try. Thanks for your attention to details !!! Debbie”

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Posted 1 week ago

“The products promote hydration along with my moisture cream and balanced skin tone minimizing dark spots”

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Posted 3 weeks ago

“It’s working for me.. and only been using it for a month now, it does what it says . Product is good especially for matured skin like me I’m 56 and I have dry skin.”

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Posted 3 weeks ago

“Like Kathy's review, I too noticed with the new bottles, contents are less. I can understand this decision, as so many other companies, especially food and paper products have decreased content size. It's a bit deceiving, but it will not keep me from buying Saranghae skin care. It truly is the best I've found in the last 5 years using it, and though I switch off with other products, like I do my hair products, I continue to choose Saranghae as my first choice.”

Helpful Report

Posted 3 weeks ago

Thank you for your review Pamela, We are happy to hear that you are enjoying the new formulation of our Triple Mushroom products. We are so sorry you may had missed out email communication on the update on packing and product formulation that we had sent out to our VIP customers via email. We did have to update the packaging with another manufacturer to create a more environmentally friendly pacakge where as our old ones were not.

Posted 3 weeks ago

“I'm deeply concerned that you've changed the container sizes and increased the prices. I've bought Saranghee for years. Example: Nourishing &Moisturizing was g bottle was 3.5 Fl Oz and is now 3,38Fl Oz; Deep Radiance Essence Serum was 1.35 Fl Oz and is now 1.25 Fl Oz. I appreciate that you included two new products in my order along with a brush, but don't you feel it is unfair to your loyal customers to decrease the amount of your product? Now I understand our wacked out leader has imposed tariffs, bur come one,be up front with the changes !”

Helpful Report

Posted 4 weeks ago

Kathy, the product packaging has been updated along with the formulation for our products that contain the Sang Hwang Mushroom. Instead of one mushroom, it now includes reishi and chaga mushrooms along with added peptides. Now, the product price has not increased. The change in the packaging is to make the package a more recyclable product which this better for the environment.

Posted 3 weeks ago

“I have been using their products for several years, and I have never been disappointed!”

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Posted 1 month ago

Thank you Jill for the reviewe and for being al loyal customer with Saranghae / Orora!

Posted 3 weeks ago

“Incredible products. I have been a customer for 10 years starting with the Firm & Lift and now use almost all of their products. I will be a customer for life.”

Helpful Report

Posted 1 month ago

“I am in my 60's and have been blessed with naturally good skin, but decided I should start to take care of it a little more. I recently had a facial and bought a cream from South Korea. The cream is perfection! So when I saw these products from Saranghae- I thought I would give them a try since they were from S Korea also. I heard they are high quality and I believe when I apply them to my skin they are! The collagen cream and serum are divine. They are not greasy, light and feel great on my skin. The company even sent 2 additional full sized Orono products to try. Overall, I'm very happy with these and will continue to order them.”

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Posted 1 month ago

“I use & love your cleansing oil. When you sent 2 free full-size products w/my order, I was blown away. Both products are amazing. The regeneration cream is readily absorbed & not heavy. The snail serum -wow😍! Love what it does to my face. And is also easily absorbed. Thank you for products that actually do something for my skin. So far, I love all products I have used from Saranghae! Keep up the great work making women beautiful!! JC”

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Posted 1 month ago

“I love this product 😊”

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Posted 1 month ago

“I have been using Saranghae Skincare products for many years now and I am really happy with their products, very high quality and science driven. The latest products that I purchased are: advanced brightening & dark spot repair serum and advanced pore minimizing & skin tone corrective serum. The CEO Peter Lee was so kind and included 2 additional items (thank you for the early Christmas gifts!!!)- firm & lift regeneration cream and focus renewal eye cream. And just to say- I have both items from my subscription to 5 step anti-aging bundle but those 2 are the newest 8th generation and the quality is superb! its thicker texture but not greasy and when I apply on my face, it feels a nice layer of protection. The 2 corrective serums are very high quality as well! After using it consistently for less than 1 week, I can feel my skin glows and smoothier. The pore is smaller and the lines around my eyes aren't as visible. I think I have found something that works for my skin! Thank you Saranghae for striving to make the best skincare products for all your customers. We appreciate you!!!”

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Posted 1 month ago

“I have used these products for 5 years and am very pleased with my skin”

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Posted 1 month ago

“I’m happy with this company so far.”

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Posted 1 month ago

“My skin has never felt so smooth!”

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Posted 1 month ago

“I love this product. I used Saranghae products about a year ago and then changed to another product. Big mistake. I recently went back to using the saranghhae line. The toner, eye cream, serum and face cream. I'm so glad I did. After two weeks I could see a definite improvement in my skin. I will not stray again.”

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Posted 1 month ago

“Long time customer over a decade. Use your 5 Step routine twice a day without fail. People always say my face glows.”

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Posted 1 month ago

“It is my great pleasure to write a review of the Saranghae products that I have been using for many years. I have found the Saranghae line to be effective while gentle. I have received many compliments on the condition of my skin at age 68. While some like to say I have good genetics I like to say it is because I use Saranghae. The customer service is excellent. The help they offer is also excellent. I started using Saranghae when they first came on the market. It has been many many years now and I have not regretted one of them. For reference I use the five step cleansing system that has the oil cleanser, the serum, the eye cream, the moisture, the nourishing beauty elixir. I really love the poor minimizing exfoliant, it is so gentle yet effective. I recently purchased their new brush and find it very handy and easy to use. For reference, I have used Shisheido, Bobby Brown, Jane Iredale, Laura Macier, and many other brands that you would find at high-end department stores. Saranghae tops them all. I give heartfelt thanks to the Saranghae family.”

Helpful Report

Posted 1 month ago

Saranghae Skincare is rated 4.8 based on 991 reviews