Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.79

4.8 Rating 1,073 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 1,073 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most products are good but I was disappointed with the products designed for pore reduction. My pores are not large and I was hoping for better results. I spent a fair amount of money on these products and I thought I could see a difference.”

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Posted 4 days ago

“I have been a loyal customer for years now and love the Firm & Lift Regeneration Cream. I am always on the lookout for a sale or code for a percentage off as I live on a tight budget. I do not believe I have ever seen a code or sale on the products I use from Saranghae. Your products are supurb but I am always looking for some advantage or discount following so many years of loyalty. I am not interested in subscription status but would love free shipping once in awhile.”

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Posted 5 days ago

“I was looking for more to whiten& have glass glossy looking on my face . I have used it for so many months my dark spot still noticeably it’s just lighten a bit . Bit only. Do u have a make up that covers my dark spot & have a glass glossy look ?”

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Posted 5 days ago

“I generally loved the product and the concept of combining sunscreen with skin care. It gives me a fabulous glow and it's a great makeup base. It wears well all day and never felt sticky or thick. The only issue I have with the product is the packaging. I had the top screwed on pretty well, but it was lying on its side when I came home later that day and half the contents had leaked out all over my counter. By the way, the packaging looks it looks like you could store it Capeside down like other products with the same design, but you cannot, it will leak out. I still love the product, but it's kind of a pain having to put it in a special location with the cap up so that it doesn't leak out. Hopefully you guys are exploring new packaging I did a TikTok video saying how much I love the product and I'm uploading it here”

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Posted 5 days ago

“Been using the 5 step program for over 15 years. Great products but I found that lately the oz & ml is getting less and less per bottle. Hence the 4 rating.”

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Posted 1 month ago

“I bought the Hyperpigmentation duo and the basic skincare kit. So far loving the formulations. Since I am currently under another cosmetic treatment, I am unable to use the products on a daily basis. However, I have given my teenaged daughter the Glutathione bottle as she has acne and scars … I am confident she is going to love the products as well. Giving a 4 star review because I have not really used the products regularly :) so not sure if they truly effective on their own. Just my honest opinion.”

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Posted 4 months ago

“The return/refund process is too long, beyond 21 days now so I will not be purchasing any products from you again in case I want to return an item.”

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Posted 6 months ago

“The products are very nice! Free gift was special too. I have never had a daily routine. I'm already 67 and just starting. I have extremely dry skin and it feels wonderful to have the moisture. Can't say I look better, but my skin feels better.”

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Posted 6 months ago

“Great product”

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Posted 7 months ago

“The ONLY complaint I have about the skin care is it is a bit sticky. Overall great products!!”

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Posted 8 months ago

Hi Monica, Thank you for your review! :) The products have a varying degree of texture, some are more watery, some like our snail mucin serum are a bit sticky. It's because our snail mucin serum is 96% pure snail mucus, which is by nature sticky. If you're interested in a deep healing serum that is not sticky, the Deep Radiance Essence + Serum is based on our adaptogenic mushrooms and it's not sticky. :) Cheers Monica, I hope you keep enjoying them. The Saranghae Consultation Team

Posted 8 months ago

“Love the products”

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Posted 9 months ago

“Love the moisturizer!”

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Posted 9 months ago

“I have used Saranghae for years and have loved it until the formula was recently changed. I haven't decided yet if I will continue using it. I liked all of the five steps until then. Please see explanation below.”

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Posted 10 months ago

“I am a long time user of your skincare products but I have not tried your Aurora products yet. I have been happy with the original skin care products but of course, as I am aging, I am taking in consideration perhaps trying the Aurora products.”

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Posted 11 months ago

“I love the new lip balm and sunscreen that was enclosed with my purchase. When I first started using Saranghae a few years ago, it was the first set of products that healed the small eczema patches on my face. I've used it since that time. Unfortunately, something went amiss -- has the formulation changed on the Regenerist cream? I used to put it all over my face and when I did that two months ago -- my eyelids burned terribly. My face swelled up and my eyelid skin was parched and flaky like a sunburn. The swelling came and went for over six weeks and my derm doctor and I are going to do a patch test to determine if I have developed an allergy to the product. I did discontinue my subscription and now just buy as I need things because some of the packages contained products I don't use. Plus the fact that Saranghae also stopped providing a true customer service line.”

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Posted 1 year ago

“Love the products. Seen improvement after one use!”

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Posted 1 year ago

“I am a Saranghae VIP member and this product is a part of my subscription package. With my newest shipment I noticed this product has a different smell/scent to it. It is fragrancy and smells like cosmetics. I preferred the older version where it was unscented. Aside from the scent, generally a great product and love how it makes my skin feel.”

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Posted 1 year ago

Hello! And thank you for your review, we greatly appreciate it. Addressing the mention of scent, we haven't changed the formulation for either our traditional line or products or Orora products. Having said that, we agree with your sentiment about scent and we have mandated that all future products and batches be scent-free or naturally occurring scent (no chemicals added to eliminate smell). Thanks again and we appreciate your support.

Posted 1 year ago

“Are the products cruelty free?”

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Posted 5 years ago

Yes! Saranghae is 100% cruelty-free. Being cruelty-free is something that we are proud of at Saranghae. It is a pillar in who we are and it’s apart of our mission and values.

Posted 5 years ago

“Customer service is excellent. Several times I’ve had to change my date to receive and they have been very prompt. Plus the products are well worth the price and last longer than expected. This is the longest I have stuck with a beauty line.”

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Posted 6 years ago

“This product definitely keeps my skin hydrated! My previous skin routine consists of makeup removal, facial wash, and lotion. I cannot go a day without using this product! It's life changing. One negative thing I would say is the customer service email. During my last 2 auto-orders notifications when I was sent an alert of the renewal, the email I sent to customer service took at least 3 days before I received a response. It is not within the 48-hours. Wished they had a better process in place.”

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Posted 6 years ago

Saranghae Skincare is rated 4.8 based on 1,073 reviews