Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.79

4.8 Rating 1,039 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 20th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely wonderful products. Smells good is very rich and so far seems very effective on my skin. Very happy also with the response of the company.”

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Posted 8 hours ago

“I have been signed up for the 5 step program for several years. Occasionally, I need to buy a particular product as my skin needs change depending on weather, health etc. This program, thus far, has been the best for my skin type. I LOVE the feel and glow after applying.”

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Posted 10 hours ago

“I have been using Sarangue skin care products since 2017. If you do one nice thing for yourself, choose these products. I recently ran into someone I haven’t seen in many years and she didn’t recognize me. Strangers think I am ten + years younger than my actual age. I highly recommend this skin care routine. Try it for yourself now!”

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Posted 1 day ago

“I bought the Hyperpigmentation duo and the basic skincare kit. So far loving the formulations. Since I am currently under another cosmetic treatment, I am unable to use the products on a daily basis. However, I have given my teenaged daughter the Glutathione bottle as she has acne and scars … I am confident she is going to love the products as well. Giving a 4 star review because I have not really used the products regularly :) so not sure if they truly effective on their own. Just my honest opinion.”

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Posted 1 day ago

“Truthfully I expected better results with this product (Not bad but not great) There’s nothing special about your product (at least for me). I probably won’t be a customer after I finish.”

Helpful Report

Posted 1 day ago

“This has been a skin-saver for me this winter. I apply it as a final step in my day and night routine. Nice consistency.”

Helpful Report

Posted 1 day ago

“I'm not exactly sure how I stumbled upon these products...probably an ad on Facebook or Instagram, but I took a leap of faith and dove into Korean multi-step skincare. I started with their 5-step system, which I've stuck with day and night ever since: 1. Nourishing & Moisturizing Oil to Foam Cleanser 2. Perfect Balance Toner 3. Focus Renewal Eye Cream 4. Deep Radiance Essence + Serum 5. Firm & Lift Regeneration Cream As their product line grew, so did my routine (and my brand loyalty). I added the Elemental Essence Mask for weekly use, and the Nourishing Radiance Beauty Elixir-perfect for lazy days or winter dryness. One day after a facial, an aesthetician recommended chemical peels, and right on time, Saranghae released their AHA/BHA Exfoliant. They also reformulated their Vitamin C into the Advanced Brightening & Dark Spot Repair Serum (25% Vit C + 1% TXA), which I paired with their Niacinamide + Glutathione serum to target hyperpigmentation. Later, they sent me a complimentary Retinal Serum, and I rounded things out with their Sheer UV Defense Sunscreen-because sun protection is a must! I don't use every product at once, but my 5-step routine is my daily staple. The rest I rotate based on what my skin needs. It might seem like a lot, but honestly, good skin is 80% consistent, quality products and 20% routine facials. I get compliments on my skin all the time-even from strangers-and I credit @lovesaranghaeskin. l've been a loyal customer for seven years, and I love their products, their service, and how they let me customize my skincare with the seasons, even tried their Orora line too.”

Saranghae Skincare 5 star review on 4th January 2026

Helpful Report

Posted 2 weeks ago

“Another serum that makes big promises and gets your hopes up but doesn’t deliver. I used the duo as directed: brightening/dark spot repair serum every night, niacinamide morning with sunscreen and again at night. Did not miss a single day. Not a single dark spot on my face faded, not even a little bit.i can’t even return it — it’s just outside the 45-day window, because I didn’t start the regimen until a few days after receiving it bc I was waiting on a question I had to customer service about why the brightening serum exploded when I first opened it. I’m beyond frustrated.”

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Posted 2 weeks ago

“I absolutely love the products I only wish that I had found them sooner to be honest”

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Posted 1 month ago

“I love this product and the customer service that backs it! I'm happy with my skin, I didn't take photos but my daughter recently said,“ mom, I don't know what you're doing or using on your face but whatever it is keep doing it! “ she went on and on about how everything looked lifted! I just turned 69 years old! It truly is a wonderful product with great customer service! I highly recommend!”

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Posted 1 month ago

“It do absolutely nothing on my dark spots. very disappointed and would like my money back I can send the remainng bottle.”

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Posted 1 month ago

HI Quan, I'm sorry to hear that it didn't work for you. Please contact: customercare@lovesaranghae to initiate the refund process. Lastly, please consider this product - Azalume 10 (https://lovesaranghae.com/products/saranghae-azalume-10-serum-with-10-glycinated-azelaic-acid-2-niacinamide) Your skin may work better with other hyperpigmentation solutions, and our newest serum offers 10% glycinated azelaic acid, 2% niacinamide and 1% alpha arbutin. The alpha arbutin is a much safer and less concentrated derivative of hydroquione. When combined with the 25% vitamin C serum, it has shown that it can be effective for customers that didn't respond to our hyperpigmentation duo or our 25% vitmain C serum alone. Cheers Quan CS team

Posted 1 month ago

“After a long time struggling with Melasma, I finally found something that helped me, not completely, but great results with its duo for Melasma. I continue using it with other product from saranghae. It made such a big difference! Thank you Saranghae!”

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Posted 1 month ago

“Good Morning, Hello Beautiful People 🧑‍🎄🩷, I just ordered more vitamin C and the oil that we used to get with our subscription, but we don’t get anymore. I want to use this with my Gosha stone. Is this the oil that I should be using for this? I’d live in Michigan and it’s horribly cold already what other products could I be using to help my skin? I am 63. I’ve used your skin line for a couple years now and people comment about my skin quite a bit. Please advise me on what I could do to combat this winters wind and snow and fierce cold thank you so much always with much love and I cannot express the joy I get from your products❤️🧑‍🎄❤️!!!”

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Posted 1 month ago

“I love EVERYTHING about this company! Excellent products, fairly decent prices, and the customer service and help in designing a skin care program is phenomenal! Thank you so much”

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Posted 1 month ago

Thank you so much for your review Lisa! It is our pleasure our absolute pleasure to have you as our valued customer for almost a decade now. Our warmest regards and happy holidays!!

Posted 1 month ago

“Extremely happy with your products for years. I periodically have the urge to try other things but nothing compares to the way my skin reacts to Saranghae. I have thin dry skin but it looks soft and youthful thanks to these products.”

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Posted 1 month ago

“My god what a skincare line. I have never felt my skin so soft and smooth before and I have tried a LOT of skincare products in my time. The retinal serum is fantastic, I've never been able to use a retinol before because my skin reacts to it, but Saranghae's retinal is not only incredibly effective, my skin has been perfect through a month of use. Cleanser is probably my favorite. I've never used an oil, foaming cleanser before but I can't go back now. And the customer service! Exceptional! Customer for life.”

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Posted 1 month ago

“The return/refund process is too long, beyond 21 days now so I will not be purchasing any products from you again in case I want to return an item.”

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Posted 1 month ago

“The products are very nice! Free gift was special too. I have never had a daily routine. I'm already 67 and just starting. I have extremely dry skin and it feels wonderful to have the moisture. Can't say I look better, but my skin feels better.”

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Posted 2 months ago

“The bamboo mist is my routine everyday. It’s refreshing! The lips moisturizer softens my lips well… Hope that the charcoal mask may return sometime soon… one of my favorite, so as my friend Thank you”

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Posted 2 months ago

“As soon as I started using your products my sheets and pillow cases started going brown. I took them on a cruise but didn’t want to use them, a bit embarrassing with the cleaning staff. Is there a reason why this happens?? I would definitely give another try but I don’t want to be doing laundry every day. Sincerely Maria”

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Posted 2 months ago

Saranghae Skincare is rated 4.8 based on 1,039 reviews