Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.79

4.8 Rating 1,040 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

Write Your review

Tell us how Saranghae Skincare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Saranghae Skincare 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in my 60's and have been blessed with naturally good skin, but decided I should start to take care of it a little more. I recently had a facial and bought a cream from South Korea. The cream is perfection! So when I saw these products from Saranghae- I thought I would give them a try since they were from S Korea also. I heard they are high quality and I believe when I apply them to my skin they are! The collagen cream and serum are divine. They are not greasy, light and feel great on my skin. The company even sent 2 additional full sized Orono products to try. Overall, I'm very happy with these and will continue to order them.”

Helpful Report

Posted 8 months ago

“I am a long time user of your skincare products but I have not tried your Aurora products yet. I have been happy with the original skin care products but of course, as I am aging, I am taking in consideration perhaps trying the Aurora products.”

Helpful Report

Posted 8 months ago

“I’m on the second bottle for getting rid of dark spots. There is very little , if any, change in the spots. What do I do now??”

Helpful Report

Posted 8 months ago

Hi Linda, I'm sorry that our dark spot removal serum is not working for you. Please contact us at customercare@lovesaranghae.com and we can guide you through some options that we can do. And at the end, if you're not happy with the progress then we will fully refund your purchase. Cheers Linda.

Posted 7 months ago

“I use & love your cleansing oil. When you sent 2 free full-size products w/my order, I was blown away. Both products are amazing. The regeneration cream is readily absorbed & not heavy. The snail serum -wow😍! Love what it does to my face. And is also easily absorbed. Thank you for products that actually do something for my skin. So far, I love all products I have used from Saranghae! Keep up the great work making women beautiful!! JC”

Helpful Report

Posted 8 months ago

“I love this product 😊”

Helpful Report

Posted 8 months ago

“A while ago I shopped from you eye cream 3 bottles. I got a message from you, saying is 20 % off. When I purchased, I didn’t get the discount. I’m disappointed on you!”

Helpful Report

Posted 8 months ago

“I have been using Saranghae Skincare products for many years now and I am really happy with their products, very high quality and science driven. The latest products that I purchased are: advanced brightening & dark spot repair serum and advanced pore minimizing & skin tone corrective serum. The CEO Peter Lee was so kind and included 2 additional items (thank you for the early Christmas gifts!!!)- firm & lift regeneration cream and focus renewal eye cream. And just to say- I have both items from my subscription to 5 step anti-aging bundle but those 2 are the newest 8th generation and the quality is superb! its thicker texture but not greasy and when I apply on my face, it feels a nice layer of protection. The 2 corrective serums are very high quality as well! After using it consistently for less than 1 week, I can feel my skin glows and smoothier. The pore is smaller and the lines around my eyes aren't as visible. I think I have found something that works for my skin! Thank you Saranghae for striving to make the best skincare products for all your customers. We appreciate you!!!”

Helpful Report

Posted 8 months ago

“I have used these products for 5 years and am very pleased with my skin”

Helpful Report

Posted 8 months ago

“I love the new lip balm and sunscreen that was enclosed with my purchase. When I first started using Saranghae a few years ago, it was the first set of products that healed the small eczema patches on my face. I've used it since that time. Unfortunately, something went amiss -- has the formulation changed on the Regenerist cream? I used to put it all over my face and when I did that two months ago -- my eyelids burned terribly. My face swelled up and my eyelid skin was parched and flaky like a sunburn. The swelling came and went for over six weeks and my derm doctor and I are going to do a patch test to determine if I have developed an allergy to the product. I did discontinue my subscription and now just buy as I need things because some of the packages contained products I don't use. Plus the fact that Saranghae also stopped providing a true customer service line.”

Helpful Report

Posted 8 months ago

“I’m happy with this company so far.”

Helpful Report

Posted 8 months ago

“My skin has never felt so smooth!”

Helpful Report

Posted 8 months ago

“I love this product. I used Saranghae products about a year ago and then changed to another product. Big mistake. I recently went back to using the saranghhae line. The toner, eye cream, serum and face cream. I'm so glad I did. After two weeks I could see a definite improvement in my skin. I will not stray again.”

Helpful Report

Posted 8 months ago

“Long time customer over a decade. Use your 5 Step routine twice a day without fail. People always say my face glows.”

Helpful Report

Posted 8 months ago

“It is my great pleasure to write a review of the Saranghae products that I have been using for many years. I have found the Saranghae line to be effective while gentle. I have received many compliments on the condition of my skin at age 68. While some like to say I have good genetics I like to say it is because I use Saranghae. The customer service is excellent. The help they offer is also excellent. I started using Saranghae when they first came on the market. It has been many many years now and I have not regretted one of them. For reference I use the five step cleansing system that has the oil cleanser, the serum, the eye cream, the moisture, the nourishing beauty elixir. I really love the poor minimizing exfoliant, it is so gentle yet effective. I recently purchased their new brush and find it very handy and easy to use. For reference, I have used Shisheido, Bobby Brown, Jane Iredale, Laura Macier, and many other brands that you would find at high-end department stores. Saranghae tops them all. I give heartfelt thanks to the Saranghae family.”

Helpful Report

Posted 8 months ago

“I love Saranghae. I have been completely satisfied with every product I've tried so far.”

Helpful Report

Posted 8 months ago

“Aloha from Hawai'i 🌺 I began using the Advanced Brightening Serum, the Calm & Glow Serum and the Orora Bioactive Collagen Cream. After few weeks later, I started using the cleanser and toner to complete my daily and nighttime routine. I'm going to be 70 next month and continuously get compliments on how great my facial skin looks and how I don't have many wrinkles. My age spots are fading which makes me very happy. Thank you, Peter & Andrea for your safe and very effective products.”

Helpful Report

Posted 9 months ago

Gorgeous! Thank you for taking the time to leave us a review, we greatly appreciate it. A hui hou C.!

Posted 9 months ago

“These products are all the best I’ve ever used! I have a bad habit of buying the newest latest and greatest, but as soon as I use all those up, I will be eclusively with Saranghae!”

Helpful Report

Posted 9 months ago

“Happily returning to this brand. Love the Orora Lip Repair serum.”

Helpful Report

Posted 9 months ago

“I love the Saranghae skin care products that I purchased a few weeks ago. I have been using the cleanser, snail mucin, firm and lift, and eye cream faithfully and notice a visible reduction of fine lines and the products feel so good on my skin.”

Helpful Report

Posted 9 months ago

“After one time use my skin feels so much better!!!! Thank you! Cornelia”

Helpful Report

Posted 9 months ago

Saranghae Skincare is rated 4.8 based on 1,040 reviews