Lowes Reviews

1.5 Rating 465 Reviews
12 %
of reviewers recommend Lowes
1.5
Based on 465 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Lowes 1 star review on 3rd May 2024
Cassy
Lowes 1 star review on 3rd May 2024
Cassy
Lowes 1 star review on 3rd May 2024
Cassy
Lowes 2 star review on 3rd May 2024
Jeffrey L.
Lowes 2 star review on 3rd May 2024
Jeffrey L.
Lowes 2 star review on 3rd May 2024
Jeffrey L.
Lowes 2 star review on 3rd May 2024
Jeffrey L.
51
Anonymous
Anonymous  // 01/01/2019
Hobbs N.M has the worst service department I have ever seen . Girl there is very rude and mouthy. I called store manager but know nothing will ever be done about it
Helpful Report
Posted 1 month ago
I ordered my items on line. 2 itwms out of stock. When i checked in for curbside pick up I waited 5 mi utes for my items. Then whe I called the store the associate hung up on me.
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Posted 2 months ago
normally our go to store , we bought a medium purchase today and our check was refused so we used our bank card which is basically the same form of payment. It appears that Lowes has a cash flow problem .The low labor force is very good at helping but they cannot contiune to serve the community at this point asking their customers to pay in cash or debit. ....I imagine they will be closed by the fall.
Helpful Report
Posted 1 year ago
Very helpful easy to find material and well-mannered employees
Helpful Report
Posted 5 years ago
Lowes is rated 1.5 based on 465 reviews