Lowes Reviews

"I had a laminate floor installed in my kitchen a few years ago. The initial install went well, but within days, one of the seams on a transition strip started to pop up, and the uneven area made me trip and almost fall (I'm a senior), as it is in the center of my kitchen. Lowe's sent out a subcontractor to fix the problem area. I believe in all, it was \"repaired\" twice, by two different workers. Now, here I am experiencing the same exact issue, several years later (it was never fixed properly). To make matters worse, when I was sweeping a few weeks ago, a SECOND transition strip in a different area detached completely, and is now leaning against the wall! I am not sure I would purchase another laminate floor from Lowe's as they seem unable to get this done right!"

"I had a laminate floor installed in my kitchen a few years ago. The initial install went well, but within days, one of the seams on a transition strip started to pop up, and the uneven area made me trip and almost fall (I'm a senior), as it is in the center of my kitchen. Lowe's sent out a subcontractor to fix the problem area. I believe in all, it was \"repaired\" twice, by two different workers. Now, here I am experiencing the same exact issue, several years later (it was never fixed properly). To make matters worse, when I was sweeping a few weeks ago, a SECOND transition strip in a different area detached completely, and is now leaning against the wall! I am not sure I would purchase another laminate floor from Lowe's as they seem unable to get this done right!"

"I had a laminate floor installed in my kitchen a few years ago. The initial install went well, but within days, one of the seams on a transition strip started to pop up, and the uneven area made me trip and almost fall (I'm a senior), as it is in the center of my kitchen. Lowe's sent out a subcontractor to fix the problem area. I believe in all, it was \"repaired\" twice, by two different workers. Now, here I am experiencing the same exact issue, several years later (it was never fixed properly). To make matters worse, when I was sweeping a few weeks ago, a SECOND transition strip in a different area detached completely, and is now leaning against the wall! I am not sure I would purchase another laminate floor from Lowe's as they seem unable to get this done right!"

"I had a laminate floor installed in my kitchen a few years ago. The initial install went well, but within days, one of the seams on a transition strip started to pop up, and the uneven area made me trip and almost fall (I'm a senior), as it is in the center of my kitchen. Lowe's sent out a subcontractor to fix the problem area. I believe in all, it was \"repaired\" twice, by two different workers. Now, here I am experiencing the same exact issue, several years later (it was never fixed properly). To make matters worse, when I was sweeping a few weeks ago, a SECOND transition strip in a different area detached completely, and is now leaning against the wall! I am not sure I would purchase another laminate floor from Lowe's as they seem unable to get this done right!"

"I ordered online items then go to in-store pick up at Grandville, Lowe's. But When I went to pick up the second packages of the first packages, I noticed on the second package was torn, the return shipping address was cut out a big square hole and I clearly can see my item. This was a big, horrible experience I have ever went through in my entire life for what Lowe's did. The first package, the guy asked for the phone number then I said my phone number and then he kept Repeating asking for my phone number again over and over and this was also a horrible experience. I will not be using the Online In-Store Pick-Up not ever again and they lose me as a customer. I have no Respect for those two guys."

"Delivery they are a joke. I\u2019m a disabled female and a mobile wheelchair. I left clearly directions for them to know which door was mine because there\u2019s four units and everybody has different color screen doors. I didn\u2019t get no phone call telling me that my package was out for delivery didn\u2019t get a knock on my door. They left my package out in the open and someone took it Management was nasty Very rude I ordered my package at either one 2 AM in the morning. It said it would be delivered by 2 PM that day, but apparently they delivered Early out in the open but once again I didn\u2019t even get what I paid for my customer service they sucked the manager like I said it was highly disrespectful. Trying to talk over me but when someone give you directions, what unit to go to is following directions I never opted out for text messages, but the manager it was a man. I don\u2019t even recall his name, but he was very rude and arrogant, but once again that was my first time shopping with them and I\u2019ll never shop with them again , but I\u2019m still gonna report them to the BBB I don\u2019t even know who was the driver that delivered I don\u2019t know if it was Company or if it was FedEx I don\u2019t know. I just know that somebody came and put it out in the open walked by on my street all the time Rio Avenue that\u2019s a very busy street that people be walking on all carriers anybody else that I order from? They always knock on the door because clearly you can see is a ramp in the picture. I\u2019m disabled in the chair so they have to knock on the door so they can give me my stuff, but this was a learning lesson just beware"

"Lowe's is not customer friendly they would rather lose my business then let me return a $10 item with a receipt. Proof I bought the item in the store, it is still being sold in the store even though it with more than 30 days ago. Guess where I am NEVER shopping again. Too many other options with much better customer service hope it was worth it Lowe's!"