LOZURI Inc Reviews

Name: LOZURI Inc
Address: 55 Enterprise Dr, Windham, 55 Enterprise Dr, Windham, New Hampshire
Rating: 4.76

4.8 Rating 383 Reviews

94 %

of reviewers recommend LOZURI Inc

4.8

Based on 383 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Free DHL Express shipping on orders $750+, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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LOZURI Inc 5 star review on 26th May 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Return process was easy”

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Posted 3 months ago

“Excellent customer service.”

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Posted 3 months ago

“I absolutely love my bag! Lozuri was a smooth process though I was slightly skeptical at first (not sure why). I look forward to buying another bag here!!”

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Posted 3 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you love your new bag and had a smooth experience with Lozuri. Your trust means the world to us, especially as we understand the leap of faith it sometimes takes when trying something new. We can't wait to see you again and are excited for you to explore our collections. Love, LOZURI

Posted 3 months ago

“Lozuri supplied me a YSL ladies purse for my wifes anniversary. They made clear it's authenticity during the purchase and it was. Customer service stays in touch with you during your purchase and is a welcomed thing. Pricing was good and delivery was fast. All purchase and tracking information was provided. This was a very happy purchase and the customer service was very much appreciated. I will be back !”

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Posted 3 months ago

Hello, We're overjoyed to hear about your positive experience and how the YSL purse added to your wife's anniversary celebration. Stories like yours truly highlight our #1 goal: making people happy. This is the heart of why we're in business. Knowing that we've contributed to your happiness and satisfaction is what makes us proud and drives us to continue. We eagerly await your return and the opportunity to spread more joy. Thank you for choosing Lozuri and for sharing your experience!

Posted 3 months ago

“I purchased the purse for my girlfriend, and she was very happy with it! As a contractor, I was impressed with the craftsmanship.”

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Posted 3 months ago

Hi Zachary, Hearing that your girlfriend loved the purse and your appreciation for its craftsmanship truly warms our hearts. Making people happy with quality items is what we're all about. Your feedback is a wonderful affirmation of our efforts. Thank you for choosing us to make a special moment even more memorable! We hope to see you again soon.

Posted 3 months ago

“Very good! Fast delivery:)”

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Posted 3 months ago

Hi Candy, We are thrilled to hear you enjoyed the fast delivery! Thank you for the great review. We hope to see you again soon!

Posted 3 months ago

“Great quality products and fantastic customer service!”

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Posted 3 months ago

We're delighted to hear about your satisfaction with our items and client services! Thank you for the wonderful feedback.

Posted 3 months ago

“Amazing quality and came with the authentication.”

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Posted 3 months ago

Hi Kortney, We're thrilled to hear you appreciated the quality and authenticity of your purchase. Thank you for your positive review!

Posted 3 months ago

“My Chloe bag arrived in perfect condition. It was $100 cheaper than the retail stores. I love it!”

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Posted 3 months ago

Hey Lori, We're so happy to hear your Chloe bag arrived in perfect condition and you were able to find it at a great price! There's plenty more where that came from ;) Enjoy your fabulous find and thank you for sharing your experience! See you soon, LOZURI

Posted 3 months ago

“Amazing service! Quick delivery ! Answered all my questions in one day. Would use it again”

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Posted 3 months ago

Hey Alina, We're thrilled to hear about your positive experience with our client services and speedy delivery! We're always here to help with any questions. Looking forward to serving you again.

Posted 3 months ago

“I had a great experience with Lozuri. My purse is definitely authentic and very pretty! Shipping was fast and customer service was great with fast response! Highly recommend it!”

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Posted 3 months ago

Hello, We're delighted to hear about your excellent experience with LOZURI and that you're happy with your authentic purse. Thank you for appreciating our fast shipping and responsive customer service. Your recommendation means a lot to us!

Posted 3 months ago

“So impressed! I purchased a Dolce & Gabana handbag and had the best experience with LOZURI! Excellent communication from start to finish, keeping me updated on delivery status. I was very happy with how quickly my handbag arrived. Packaging was perfect, and I can’t say enough about this company!!!”

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Posted 3 months ago

Hi Kris, We're absolutely thrilled to hear about your impressive experience with your Dolce & Gabbana handbag purchase from LOZURI! Your satisfaction with our communication, fast delivery, and perfect packaging truly makes our day. Thank you for your enthusiastic support! With love, LOZURI

Posted 3 months ago

“Positive experience! I ordered a light blue Chloe Marcie from this store and I am very happy with my purchase! The bag is current season, genuine and at less than half the price of what it sells for in department stores. Great customer service: I communicated with Annaly several times, and she was very sweet and always quick to respond. I had some concerns because my order took a bit to ship, but once it was shipped it arrived in just a couple of days. DHL even sent a text with a two hour delivery window, so I didn't have to sit around and wait all day. I will definitely order from Lozuri again.”

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Posted 3 months ago

Hi Snezana, We're thrilled to hear about your positive experience and satisfaction with your purchase! Annaly and our team are delighted to have been able to assist you and ensure a smooth process, even with the shipping concerns. We're looking forward to serving you again. Thank you for choosing LOZURI and for your kind words!

Posted 3 months ago

“Hello, would like to thank the seller for the easy and smooth transaction. Great service. Product as described with no issues at all. Recommend!”

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Posted 3 months ago

Hello Ilona, We're so glad to hear about your smooth transaction and satisfaction with our service and product. Thank you for recommending us!

Posted 3 months ago

“I am giving 5 stars because of the amazing customer service this company has! They actually respond to customer inquiries in a timely manner and strives to only deliver the best. Great experience overall.”

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Posted 3 months ago

Hi Tigre, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations due to the condition in which you received your bag. It's concerning to hear about the faint white marks you've mentioned, as we pride ourselves on the quality and presentation of our products. We understand your disappointment, especially since it seems we weren't given the opportunity to address this issue directly before leaving a review. Our team is committed to providing exceptional client services, and it's unfortunate that we missed the chance to demonstrate this to you. Regarding the condition of the bag, while we ensure that all items we send out are brand new, we recognize that, in rare instances, inspections by customs or other unforeseen circumstances during shipping can affect our deliveries. However, this is not the standard we aim for, and we strive to ensure our bags reach our clients in perfect condition. We would appreciate the opportunity to rectify this situation and provide you with the 5-star experience we strive to offer all our clients. If you're willing, please reach out to us directly at clientservices@lozuri.com so we can address your concerns and discuss how we can make this right for you. Thank you for bringing this to our attention, and we hope to hear from you soon.

Posted 3 months ago

“I was looking for a certain designer bag and when I googled it, LOZURI had the best price. However, I had never heard of it before and had been scammed before by blindly going after the best price. I googled LOZURI, and it seemed legit so I went ahead and ordered the bag. I am now the proud owner of a beautiful bag at an excellent price!”

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Posted 3 months ago

Hi Jane, Thank you so much for your wonderful 5-star review and for trusting LOZURI with your purchase! We understand the concerns that come with finding the best deals online, especially given your past experiences. It's fantastic to hear that your research led you to us and that you are now enjoying your new bag. We strive to provide not only the best prices but also a shopping experience that leaves our customers feeling confident and satisfied with their purchases. Welcome to the LOZURI family, and we look forward to serving you again in the future!

Posted 3 months ago

“The shoes I ordered arrived very quickly and they were exactly what I expected. Smooth transaction. Will order from them again.”

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Posted 3 months ago

“Great buying experience, my item came in exactly as expected. My only complaint would be that it took longer than expected for the item to ship however the wait was worth it for the deal I got.”

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Posted 3 months ago

“Great products and offerings and value!”

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Posted 3 months ago

“Deliver was faster than expected. The item was a Chloe MEDIUM WOODY TOTE BAG, item on Chloe's website is: CHC22AS383I2690U. The bag I bought on lozuri was packed nicely and legit.”

LOZURI Inc 5 star review on 14th February 2024

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Posted 3 months ago

Hi Sergio, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your delivery arrived faster than expected and that you're pleased with the beautiful Chloe Medium Woody Tote Bag. It's great to know that the packaging met your expectations and that you found everything to be authentic and to your satisfaction. We take pride in offering a selection of high-quality items and ensuring that they reach our customers in perfect condition. Enjoy the elegance and versatility of your new tote, and we look forward to serving you again at LOZURI!

Posted 3 months ago

LOZURI Inc is rated 4.8 based on 383 reviews