Lumadent Reviews

Name: Lumadent
Rating: 3.89

3.9 Rating 404 Reviews

70 %

of reviewers recommend Lumadent

3.9

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

Location:

10437 Double R Blvd, Reno, NV
89521

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Kate

Anonymous

Lumadent 5 star review on 29th April 2021

SEN-HAO CHANG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my lumadent light! But I must say customer service and delivery is quite slow. Took someone 5 days to respond to my email query, and the order for accessories on 26th Nov has yet to arrive till date.”

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Posted 4 years ago

“The quality of Lumadent illumination products is good. However, the reliability of said products, in my experience, is poor. One of the control cables from this purchase does not work and as a result, I will be lodging a warranty claim”

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Posted 4 years ago

“The delivery was very quick and hassle free although it was a long journey from the US to New Zealand. The products were packaged nicely and safely with very clear instructions.”

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Posted 4 years ago

“Awesome light!”

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Posted 4 years ago

“Very lightweight and comfortable. Just what I was looking for. Thanks!”

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Posted 4 years ago

“Very happy with the service! 👏🏻👏🏻👏🏻”

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Posted 4 years ago

“It has been two weeks since I made the order from Malaysia but my purchase is not even out of the United States yet!”

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Posted 4 years ago

“Still have not received the universal mount and Univet mounts order. Have emailed LumaDent but no reply on when it will be sent.”

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Posted 4 years ago

“I placed an order on NOV 26, 2021 for a loupe light. It is now DEC 12/07/21 and I have no email indicating that my purchase has been shipped. I called lumadent customer service two times last week asking about my order and was told it would take 24-48 hours for them to ship my order; but those were empty promises. Customer service as well as communication has been very disappointing. I'm thinking about canceling my order now.”

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Posted 4 years ago

“Its been more than 2 weeks since I placed the order. I haven't received the item. I emailed to request an update on the order status. I haven't received the reply.”

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Posted 4 years ago

“Great company, ships quick!”

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Posted 4 years ago

“The wires give out after about 1 year. For such expensive lights you’d think that wouldn’t be a problem.”

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Posted 4 years ago

“Lumadent is a great company that produces great products. Josie J was very helpful and made my experience easy. I would highly recommend this product to all dental professionals.”

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Posted 4 years ago

“I’ve ordered from the past and have never had any issues, products and service have been fine. I ordered a battery a few weeks back as my current one keeps dying and the battery hasn’t been shipped yet”

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Posted 4 years ago

“Lumadent was easy to order from and the quality and function of the product is what was expected from their descriptions.”

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Posted 4 years ago

“My order not recieved till now”

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Posted 4 years ago

“As always good price and quality product. Would highly recommend”

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Posted 4 years ago

“I bought a Lumadent uniLUX HL360 headlight and two batteries at the beginning of dental school, and am still using it in my first year of general practice as a DDS. It has the right balance of brightness, battery life, not being bulky, and a good value. It has been used daily for years without issues. I have a different brand of loupes but am very glad Lumadent was able to make the headlight compatible with the loupes. I would highly recommend Lumadent.”

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Posted 4 years ago

“Great light for a great price and very fast shipping!”

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Posted 4 years ago

“Have used other headlights in past. Having used Lumadent for over six years now. Purchased a second as a backup. Almost half the price of other lights on the market. A great value.”

Helpful Report

Posted 4 years ago

Lumadent is rated 3.9 based on 404 reviews