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Lumadent Reviews

4.0 Rating 377 Reviews

73 %

of reviewers recommend Lumadent

Company Reviews

Product Reviews

4.0

Based on 377 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

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Lumadent 5 star review on 2nd June 2021

Lumadent 5 star review on 29th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Allie was absolutely amazing in taking care of the issue I had with my battery and my loupes. She and support team ( Katrina and Brian) did a great job . HIGHLY RECOMMEND THEIR PRODUCTS, SPECIFICALLY PROLUX BATTERY! MILENA B DDS /Colorado”

Posted 1 year ago

“They always take the time to help! Great products!”

Posted 1 year ago

“I called in for information on a new headlight and Shiloh answered all of my questions. When I am ready to purchase I will be going with the uniLUX.”

Posted 1 year ago

“Thank you Kierby and Lumadent for taking the time and effort in resolving a tricky issue with an old loupe. You were able to get me the proper mount for my loupe in a timely and affordable manner. Your headlight is the best!”

Posted 1 year ago

“I am a dental hygienist and have been wearing ergo prisms loupes for about 2 years now and I love them. I was in a car accident and every time I would do SRP and my neck was bent for long periods of time my fingers in my right hand go numb. Since I’ve gotten the ergo prism loupes my fingers don’t go numb. They are a little heavier than most loupes but well worth it.”

Posted 1 year ago

“I had a set of the old Lumadent lights which lasted over 4 years and was very happy with them. I purchased another light and unfortunately the cable/wire broke quickly. Lumadent resolved this issue swiftly.”

Posted 1 year ago

“First off, friendly and immediate customer service when I walked in without an appointment. I had a problem with my battery which I have had and used extensively for over a year. I knew it was out of warranty and I expected to pay, at the very least, to fix it, or, to have to buy a new one. Instead, they gave me a brand new one for free and explained how much they valued me as a customer!!! Most Excellent! Made my day :)”

Posted 1 year ago

“Absulotely outstanding level of customer service, Kody Howe from the solution team made sure my problem get fixed ASAP, I bought my dental loupe long time ago from them and each time I need support they are on the spot to provide it. Thank you Kody”

Posted 1 year ago

“Thank you Kody for answering my emails in a timely manner. Fast shipping”

Posted 1 year ago

“I ordered the lumadent headlight recently & I'm really happy with my purchase. It has been a game changer & has improved my visualization while working on patients. Kody Howe was extremely helpful & replied to all my queries very promptly. Thank you Kody & Lumadent!”

Posted 1 year ago

“I like the product and cost”

Posted 1 year ago

“Michelle Brown was absolutely terrific and ever so patient with me. Took the time to go through getting the light right. After much frustration on my part and not on hers she was able to resolve the issue for me. I acquired this light from the practice that two previous hygienists used and now have left the practice. The doctor paid for this light that by the way is fantastic and I just could not see it sitting in my cabinet and not being used. So thanks again to Michelle for helping me with this issue. She is great customer service and ever so patient with a senior! Phone conversations and pictures were the most helpful.”

Posted 1 year ago

“Received the repair piece I needed quickly. I like how they have you upload a picture of your own loupes to make sure you are ordering the correct piece for your loupes.”

Posted 1 year ago

“Very helpful”

Posted 1 year ago

“This is the second Lumadent headlight I have purchased. The first one lasted about 10 years before the wiring became brittle. The original battery was still lasting more than a day. The new one performs well with excellent battery life and I hope it lasts 10 years as well.”

Posted 1 year ago

“So far so good! Have not used my light for long, but it is definitely better quality than my last one (ultralight brand). The shipping was amazing and I got my light so fast which is super important when you need it as soon as possible! Once you work with a loupes light, hard to not have it!”

Posted 2 years ago

“Great product! I don’t feel heat in the face, as others.”

Posted 2 years ago

“Excellent customer service Got what I ordered in a timely manner.”

Posted 2 years ago

“I got to test its durability…dropped it numerous times…so it just made sense to purchase my second Lumadent headlight (UniLUX), when my first one gave out after almost 6yrs of use as a dental hygienist.”

Posted 2 years ago

“Love my light. And received my charger ASAP. Thank you”

Posted 2 years ago

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Lumadent is rated 4.0 based on 377 reviews