“Just purchased my third Luminox. It's the yellow-faced, yellow rubber band, diver version. It's as lovely as watches get and with all that yellow bling it will be a conversation starter!”
“Not worth the expense, it feels like it is worth about $100, not 3-400.Doesn’t feel very tough , don’t feel it will hold up under stress. The strap is very short , if u have a large wrist won’t fit. Won’t buy anything else from Luminox”
“Ordered watch strap for almost $$ 90.00 which I never received. Customer service at luminox referred me to their insurance provider, which after two attempts to file a claim kicked me off the website both times. Tried luminox again never got any communication back to me. ANGRY CUSTOMER!!”
Hi Jerome,
Here is the direct link to filing a claim. https://claims.route.com/
Please submit a claim and you can also download the route app to help you track.
“I absolutely love all three of my Luminox watches. They are durable, classy and keep great time. The aesthetics are great and I always get compliments on them.”
“Great lume overall. The price was reasonable and the overall style is nice. Chose the pacific diver with red dial which looks nice as an everyday watch and functions well as a dive watch.
My only negative is the marker pip on the bezel which I wish was bigger or brighter as it is difficult to see at night.”
“I purchased this watch for my husband for Christmas.
He won’t receive till then, I loved it and was afraid it would be sold out.
I think it’s beautiful.
I purchased a watch from you for him about 6 years ago, he wears it daily at work, it still illuminates like the day I bought it.”
“So far so good. Received the watch promptly and with adequate packaging for protection.
The tritium illumination meets expectations and the watch timekeeping and simple controls for setting of time and date are easy to use.
Have yet to check out waterproofing ability. That will be tested in the ocean in 2 weeks.
The price tag dictates this watch should be fine for 20 years at least.
Time will tell. Overall a good quality product.”
“I love the Luminox brand and my Navy Seal line blackout. It is a quality watch that is not flashy or pretentious. Of course the tritium illumination is unparalleled in the watch universe.”
“Thank you, Luminox for honoring those who served and their families with the Navy SEAL Foundation Chronograph Military Watch. The quality of the watch is amazing, rugged and able to withstand the elements, the style is good for everyday use. Customer service is top flight, keeping me informed throughout the purchase and following up after delivery. In the age of fake customer service its nice to have a person reach out and not a chatbot. thank you.”
“Nice watch - but, the 7050 is not well made. You can't put a carbon/plastic back on a watch that
requires metal screws in the corners. Inevitable breaks, leaks - and costly fixes. Also, the watch strap - rubber - constantly breaks and is costly to replace. On the other hand, some customer service folks are very understanding and helpful.”
