LUSH Cosmetics Reviews

2.2 Rating 254 Reviews
30 %
of reviewers recommend LUSH Cosmetics
2.2
Based on 254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 51%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.2 out of 5

Write Your review

Tell us how LUSH Cosmetics made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
LUSH Cosmetics 5 star review on 15th April 2024
Ms.Moxy
LUSH Cosmetics 5 star review on 15th April 2024
Ms.Moxy
LUSH Cosmetics 5 star review on 15th April 2024
Ms.Moxy
LUSH Cosmetics 5 star review on 15th April 2024
Ms.Moxy
LUSH Cosmetics 5 star review on 15th March 2024
Laura Wigglesworth
LUSH Cosmetics 1 star review on 29th October 2023
Anonymous
LUSH Cosmetics 1 star review on 11th October 2023
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
Nat at Pacific Fair was fantastic. Not too pushy, knowledgeable about the products, super friendly, and had a laugh with us. People like her keep you going back.
Helpful Report
Posted 2 weeks ago
It was all about the 3 young women at the 59th street Columbus circle underground mall. I could smell the bath bombs from the open door, I was not going to walk in because it wasn't in my budget but it seemed welcoming enough to window shop/ aromatic experience without actually buying on this visit. Like I told the young and energetic and enthusiastic woman I only splurge on lush about twice a year, but she was friendly but not pushy so I decided to go with cheep cheep the bath bomb, and had her throw in a treat of a small piece of karma soap which im enjoying. The other young woman laughed at my how cheap cheap I am which made me smile. I plan on going to this location on my birthday in June. So the bath bomb chick was a bright pretty yellow which I loved but I expected way too much from the mentioned pop rocks in it, I would have really enjoyed more popping and crackling it was more of a consistent fizz, didn't feel like poprocks at all.
Helpful Report
Posted 2 months ago
I like face masks. Though they could be used for about 40 days only, it's a great help for my skin! I like natural ingredients and perfumes that are used.
Helpful Report
Posted 5 years ago
LUSH Cosmetics is rated 2.2 based on 254 reviews