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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
Company Reviews Questions Metrics
3.7
Based on 2,425 reviews
Customer Service
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Mr M
Verified Buyer
“Hardly any free spaces in Short Term Automated barrier never recognises that I've pre-paid”
Helpful Report
Posted 10 years ago
Mr M
Verified Buyer
“Parking is easy and convenient, i had no problems entering or leaving the parking. Buses are regular and i only had to wait for 4-5 mins on my return for the bus.”
Helpful Report
Posted 10 years ago
Mr L
Verified Buyer
“Great service which shines above the very poor airport that Luton is.”
Helpful Report
Posted 10 years ago
Mrs P
Verified Buyer
“Hassle free transfer though bus shelters in medium term park provide no shelter from either wind or rain”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“was able to get a space right near the terminal, very good”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Being asked to review 3 weeks before I actually use the parking. A little odd.”
Helpful Report
Posted 10 years ago
Mrs L
Verified Buyer
“An area for improvement would be a covered walkway as its quite a trek when it's raining”
Helpful Report
Posted 10 years ago
F Thouard
Verified Buyer
“In spite of my booking, the machine said I owed £190 when I left...”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Excellent service”
Helpful Report
Posted 10 years ago
Mr I
Verified Buyer
“A second exit lane is a MUST. Drivers who have overstayed clog up the single lane, extremely frustrating for other drivers waiting to exit, especialy after a late flight at 11:00 pm.”
Helpful Report
Posted 10 years ago
Mrs G
Verified Buyer
“Easy to find, quick drop off and pick up. Would definitely use again. Staff friendly”
Helpful Report
Posted 10 years ago
Miss L
Verified Buyer
“Smooth entry and exit. No queue. Plenty of parking.”
Helpful Report
Posted 10 years ago
Mr A
Verified Buyer
“A1 SERVICE FAST NO PROBLEMS”
Helpful Report
Posted 10 years ago
Mr M
Verified Buyer
“Everything worked well”
Helpful Report
Posted 10 years ago
Mrs G
Verified Buyer
“Price good, booking easy,m. But car park full of stones. Bus to terminal was prompt on both leg, but upon exiting the car park the ticket machine said we owed £82 although we had pre paid. We had to press the assistance button try and quickly retrieve the email from our phones to get confirmation number . The cars behind us not very happy nor were we! Eventually got sorted not happy ????”
Helpful Report
Posted 10 years ago
Mrs B
Verified Buyer
“Good. Everything was just as displayed on the website. Booking easy, long-term bus transfers were reliable and exit uncomplicated - just as you would hope for.”
Helpful Report
Posted 10 years ago
Mr T
Verified Buyer
“The mid term car park was advertised as running every 10 minutes but on the way back I waited longer than that. I also forgot where I was as the only guide was the bus stop. Perhaps a number at the top and bottom of each row?”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Entering and exiting the car park was a pain as NPR did not work. Poorly marked ,uneven ,badly tarmacked parking bays. Buses to airport not as frequent as advertised.”
Helpful Report
Posted 10 years ago
Mr S
Verified Buyer
“Parked in the mid term car park, which was nearly full so had to drive round looking for a space. Bus was prompt for outward journey, but had to wait ages on return.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Location was good. Needs resurfacing, as lots of uneven ground and rough gravel.”
Helpful Report
Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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