London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.67

3.7 Rating 2,425 Reviews

63 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,425 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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London Luton Airport Operations Limited 1 star review on 16th November 2025

Flynn McCarthy

London Luton Airport Operations Limited 1 star review on 13th September 2025

Miles Collins

London Luton Airport Operations Limited 1 star review on 30th August 2025

Elliot Coleman

Anonymous

Anonymous // 01/01/2019

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“Booking was good and easy. Entry to carpark was clear and easy. Carpark surface was unacceptably poor, uneven and potholes full of water as it was raining, direction to parking spaces was poor. Direction for pedestrians across the carpark was poor, as was lighting (arrived and left in the dark). Exit from carpark was very poor on putting prepaid card, within booked time, in at exit barrier we were asked for £72! not acceptable, yes sorted by pressing button and talking to staff BUT no explanation or apology. An unpleasant experience at the end of a holiday.”

Helpful Report

Posted 10 years ago

“Mid Term car park is more convenient for departures and arrivals. Cost only marginally higher than long term. Buses are frequent at the times we travelled.”

Helpful Report

Posted 10 years ago

“Good value. Good availability. Close to terminal. Safe. PERFECT!”

Helpful Report

Posted 10 years ago

“The car park is in extremely poor condition, with craters too large to call pot holes. In addition to this, there is no circular route through the car park - cars have parked at the very ends of rows, meaning you have to reverse all the way down if you are unlucky enough not to find a space in that row.”

Helpful Report

Posted 10 years ago

“Could not have been easier thank you”

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Posted 10 years ago

“The location and price are great BUT every time that I have pre-paid the barriers do not recognise this when I come to leave. This is very frustrating when you just want to leave and get home. Please fix this. There is clearly a wider problem as the people who answer the help button call admit this too. They are helpful but clearly frustrated that it doesn't work automatically.”

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Posted 10 years ago

“Found booking easy , and simple . The e-mail confirming my booking gave me very good information , as to where i needed to go . The bus service was excellent . Overall , i was very satisfied ,and glad that i chose to park at Luton Airport , rather than travel down by train . Ecxellent , thank you !!!!!”

Helpful Report

Posted 10 years ago

“It's was easy to find the car park, the ticket was there with my name on it. :) the bus picked us up, we didn't even have to wait. Will park there again for sure!”

Helpful Report

Posted 10 years ago

“Very good service decent price. The only issue was that the exit machine didn't accept the ticket easily, I assumed it would swallow the ticket.”

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Posted 10 years ago

“very good”

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Posted 10 years ago

“Not many spaces available, was unable to turn into the next row at the end and had to reverse back down. Ticket didn't work at the barrier. But just a quick ring to the intercom and was fine.”

Helpful Report

Posted 10 years ago

“Very good service and good price”

Helpful Report

Posted 10 years ago

“When I was leaving the car park I had to call for assistance as it said I had an outstanding payment of over £100, this was annoying because I had pre-booked and this shouldn't have happened. Luckily, the assistance was very smooth and I could leave the car park easily.”

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Posted 10 years ago

“I am satisfied with Long Stay car park”

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Posted 10 years ago

“Superb, best airport priority parking!!”

Helpful Report

Posted 10 years ago

“only one car park bus running therefor we had to wait ten minutes in cold. when we left car park and inserted ticket the barrier would not operate and we were told we needed to pay £128 even though we had paid in advance and we were 2 hours earlier than the booking time. We sorted it out on the intercom eventually but it left a poor impression.”

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Posted 10 years ago

“Ive not been yet.... 1st march is booked”

Helpful Report

Posted 10 years ago

“good price and short time to airport”

Helpful Report

Posted 10 years ago

“I cancelled parking via Luton Airport direct due to you not being able to change my requirments to add priority channel. I rebooked via Parking for Less who carried out my full requirements excellently The parking experience was first class”