London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.67

3.7 Rating 2,430 Reviews

63 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,430 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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London Luton Airport Operations Limited 2 star review on 19th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm used to the poor quality surface of the Short Term car park and the need to avoid the potholes but what disturbed me when I used it today was the lack of information on how to exit the car park. Cars are now parking right to the ends of the bays and after driving up and down a few of the bays I came to the conclusion that the only way out was the way I came in. But the way in had been reduced by cones to a single lane which both entering and exiting traffic had to share - a dangerous and ridiculous situation which needs to be corrected.”

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Posted 11 years ago

“Competent parking facility. Bus service is reasonable and was fairly quick at the times we travelled.”

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Posted 11 years ago

“Short stay. Long queue. Was there ever tarmac there?”

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Posted 11 years ago

“So reasonably priced, fairly easy to find, regular service and not too long to get to airport, plenty of room for luggage, easy to get on and off with pushchair and sleeping child....highly recommend.”

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Posted 11 years ago

“All went well. Could of been cheaper though”

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Posted 11 years ago

“Very helpful staff. So close to terminal too. Very impressed Gatwick and Heathrow could learn a few things from Luton”

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Posted 11 years ago

“Easy to book, good instructions, could be cheaper but not silly”

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Posted 11 years ago

“You are very close to the airport, within walking distance, yet you do not give any details about walking to the mid term rather than using the bus.”

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Posted 11 years ago

“Steess when I booked online parking and then I came on the place and I had to get the ticket to get in. When my parking was finish , stress to get out and waiting for somebody respond and let me out.”

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Posted 11 years ago

“Nothing to complain about, all fine and smooth.”

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Posted 11 years ago

“Easy peasy - book and park.”

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Posted 11 years ago

“Quick and easy service with no issue”

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Posted 11 years ago

“Firstly, the car park is a dump site. Lanes are not properly marked and you feel as if you are destroying your car when driving over the gravel filled car park with huge stones that I always fear will cut into your wheels. also, it is more expensive than any alternatives around. To top it off, the barrier didn't recognise that I'd pre paid and tried to re-charge me. The buses are OK but do not seem to come every 10 minutes as promised (not sure that is what is promised for sure though). When in the car park, I feel somewhat dirty and can't really explain why. Oh, and just to complain a little more, driving in, it isn't clearly marked where to go and I drove where the buses go. I've never done that before. Very unhappy with all aspects of this car park and never recommed it to anyone and normally recommend and go to Air Parks which to be honest is also a bit grotty but so much cheaper.”

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Posted 11 years ago

“Good booking information email. Difficult to find the longstay car park. Good bus service. Problem with the barrier - no vehicle registration picked up when I got the ticket but the assistant solved the issue very quickly.”

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Posted 11 years ago

“Easy and hassle free solution for a relaxation start to a break ????????????????????”

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Posted 11 years ago

“Easy to book, easy to use, easy to get in and out, and secure.”

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Posted 11 years ago

“I couldn't believe how straightforward the parking and transfer to the terminal was. I hadn't used Luton Airport before, but I would definitely consider using it again.”

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Posted 11 years ago

“Its a good location, very handy to the airport. But for an uncovered patch of tarmac with potholes and puddles for pedestrians to stumble into its rather overpriced. Not to mention all the multi-point turns up and down the isles to find a place to park...”

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Posted 11 years ago

“Very easy, quick to pick us up at car park and no waiting for the bus on return either, Very pleased.”

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Posted 11 years ago

“A more clearly signposted and wider path to the terminal from the short stay car park would be useful.”

Helpful Report

Posted 11 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,430 reviews