London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All ok until time to exit car park, where there were very long delays and something wrong with ticket system, as we were advised we owed another £209 and we had already prepaid. Also on speaking to another motorist she was having a similar experience. Problem was resolved when speaking through intercom to an assistant.”

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Posted 10 years ago

“On my way out the system at the barrier has requested me to pay the full amount as if I’d never pre-booked my stay! I had to call Customer Services to rectify the issue, which was solved in the end.”

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Posted 10 years ago

“At exit barrier did not open had to contact for assistant and was activated.”

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Posted 10 years ago

“Would definitely use again, reasonable price, regular shuttle buses to take you direct to the airport.”

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Posted 10 years ago

“Easy process and easy to get to with regular buses, with the option to walk if required.”

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Posted 10 years ago

“Great experience. Just booked online , simply go through the gate and park. No need to give the keys. Managed to get a spot just before the bus stop :) Buses comes with plenty of space , quick transfer, arrives just before the entrance to the airport. Great !”

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Posted 10 years ago

“Easy to book”

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Posted 10 years ago

“Good and easy. The only slightly down side was the lack of clear early signage once you go into the area for the short stay and the pick-up queues. I ended up for a short while queuing in the pick-up area as it didn't make it clear when the two split off which direction you should go.”

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Posted 10 years ago

“no problems at all either on entering or exit and the bus service was pretty good”

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Posted 10 years ago

“We always park in mid term car park why doesn't the number plate recognition work like it used to when we park the car? We now have to get out our paperwork although we have prepaid to get let in and out, this never happened before”

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Posted 10 years ago

“Very close to airport, the plane was parked (gate 2) further away. They knew I was coming and my car was ready when I returned.”

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Posted 10 years ago

“Fast and efficient service on both arrival at the airport and on collecting the vehicle. Better than other meet and greet companies we have used in the part at other airports”

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Posted 10 years ago

“Please can you tarmac the car park, it's a dirt track!”

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Posted 10 years ago

“Please can you tarmac the car park, it's a dirt track!”

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Posted 10 years ago

“Short stay. Long queue. Was there ever tarmac there?”

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Posted 10 years ago

“Scruffy car park”

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Posted 10 years ago

“we prepaid had no problem parking but as has happened on three occasions now when ticket was inserted to exit it flashed up a considerate amount to pay pressed the help button after about 5 minutes someone answered i gave booking number and barrier was opened not nice when it is raining and dark”

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Posted 10 years ago

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Posted 10 years ago

“Although booked correctly in advance the number recognition system did not recognise our number plate on the way out. The member of staff however was very effectient and located our booking quickly and let us out.”

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Posted 10 years ago

“I'm used to the poor quality surface of the Short Term car park and the need to avoid the potholes but what disturbed me when I used it today was the lack of information on how to exit the car park. Cars are now parking right to the ends of the bays and after driving up and down a few of the bays I came to the conclusion that the only way out was the way I came in. But the way in had been reduced by cones to a single lane which both entering and exiting traffic had to share - a dangerous and ridiculous situation which needs to be corrected.”

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Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews