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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
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3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Mr I
Verified Buyer
“If only everything in life was as easy as arranging the priority parking online at Luton airport. Book, drive in, drive out, and all done efficiently. 5 star service at affordable prices.”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“Parking itself was very good. However, getting to you was a nightmare. This was due to the roadwork closures around junction 10, its poor signage, which in very heavy rain was very difficult to see in lorry traffic, which hid the signs. Horrendous.”
Helpful Report
Posted 10 years ago
Mr S
Verified Buyer
“Had to watch one bus go past us then wait 20 min for the next a lot of people walked to the terminal not good really”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“Virtually no spaces available, cones everywhere, car park surface varying from moderately broken to huge potholes. Overall very very poor”
Helpful Report
Posted 10 years ago
Mr K
Verified Buyer
“Good car park, close to the airport, and reasonably priced. I thought the bus took awhile to pick me up on the outbound leg of my journey (15 minutes), but coming back was swift.”
Helpful Report
Posted 10 years ago
Mr K
Verified Buyer
“Easy to book on line. No problems in finding the car park. No problems with entering or leaving the car park. Good bus service to the Airport”
Helpful Report
Posted 10 years ago
Mr C
Verified Buyer
“The car park is in very bad repair, lines are missing for most spaces, the tarmac is crumbling. Also no clear indication where there are spaces.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“I parked my car, got on a plane, came back two days later and got back in my car...a fantastic experience. Thanks.”
Helpful Report
Posted 10 years ago
Ms M
Verified Buyer
“The state of the carpark is poor . Isn't it time for tarmac all over? My last but one visit was very stressful because of lack of space and cars parked at the end of rows meant that I had to reverse in every row rather than go round the carpark to find a space! Don't you need a two-story carpark? At my last visit (2 days ago) I left at 00:18, having pre-booked my carpark (£34 - booking JVY60) but was unable to leave the carpark . No one replied to the help button at the barrier and I had to pay £111 to leave the carpark. I am currently waiting for the refund. The only good point is the proximity to the terminal. regards M Lovell”
Helpful Report
Posted 10 years ago
Miss R
Verified Buyer
“Very friendly and was waiting for us to arrive and car was waiting for us when we returned and staff were friendly again even though we were late. We'll definitely be parking there again.”
Helpful Report
Posted 10 years ago
Mr S
Verified Buyer
“Pick up on arrival was good, waited only a few minutes for bus to take us to the terminal. On return from holiday the service was slower waited over the normal time for the return to the long stay car park. We were lucky to get on, others queuing had to wait for another bus. Held up at exit from car park by other cars where the barrier wasn't opening up, whether this was the system or drivers not ready or payment not paid I don't know. However overall experience was good.”
Helpful Report
Posted 10 years ago
Mr C
Verified Buyer
“Really good service, great location right by the terminal. Car was ready and waiting when I got back. On the motorway 10 mins after clearing immigration. Great.”
Helpful Report
Posted 10 years ago
Mr L
Verified Buyer
“MADE THE BOOKING BUT THEN HAD A DIFFERENT CAR SO HAD TO CHANGE THE REGISTRATION, VERY EASILY DONE ON THE WEBSITE WITH NEW CONFIRMATION.”
Helpful Report
Posted 10 years ago
Mr O
Verified Buyer
“Simple, efficient service. However, have previously stayed for a longer period of time and been charged less.”
Helpful Report
Posted 10 years ago
Miss H
Verified Buyer
“Overall experience good, easy to find with good access to bus stops with clear signage throughout the car park. On departure, ticket machine stated outstanding value £152.00 which was a worry, though parking assistance available over the speaker to lift the barrier at no extra cost. Thankfully!!”
Helpful Report
Posted 10 years ago
Mr N
Verified Buyer
“Luton's a horrific airport. Inside, with all the budget airline customers penned-in, pushing each other, and shepherded about in very long lines, is a horrid experience. Thankfully, the car parking next to the terminal was perfect. I was able to drive past the throngs of people walking from the carparks further away, drop the car with a very nice man, and hop into the terminal really quickly. Picking-up the car was similarly convenient and hassle-free. The guys that park and look after your car are a friendly bunch too. If you can justify the costs then I'd recommend it every time.”
Helpful Report
Posted 10 years ago
Mrs R
Verified Buyer
“We were pleased with this very easy start to our holiday. We have never done valet parking before and this will not be the last. on arrival we went straight through the barriier to be met by one of your members who instructed us on the proceedure. we handed over our keys and went on our travels. It could not have easier. We recommend it. Thank You.”
Helpful Report
Posted 10 years ago
Mr N
Verified Buyer
“Quick, easy, and half the price.”
Helpful Report
Posted 10 years ago
Mr R
Verified Buyer
“Struggled to find a space in the Short Term car park, the medium term looked full. There is an issue in finding a space because if you drive up a row and there is no space then you cannot turn round you have to reverse the entire length of the row. Clearly you are getting very busy, but you need more space.”
Helpful Report
Posted 10 years ago
Ms S
Verified Buyer
“Ticket not accepted on exit. Shambolic.”
Helpful Report
Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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