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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
Company Reviews Questions Metrics
3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Mr P
Verified Buyer
“Very quick and easy, thank you.”
Helpful Report
Posted 10 years ago
Dr G
Verified Buyer
“Potholes and no space”
Helpful Report
Posted 10 years ago
Mr R
Verified Buyer
“large car park with limited spaces available so ended up with a longer than expected walk”
Helpful Report
Posted 10 years ago
Mr R
Verified Buyer
“Didn't recognise the car reg on way in, tried to charge us for 3 days on exit although we had prepaid.”
Helpful Report
Posted 10 years ago
Mr K
Verified Buyer
“Great facility and good value. Polite and helpful staff. Best kept secret in town.”
Helpful Report
Posted 10 years ago
Mr T
Verified Buyer
“superb service”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“I find not having trolleys available at the drop off point inconvenient, I appreciate staffs problem with regards to the airport policy on trolleys but feel this should be resolved. David Hack”
Helpful Report
Posted 10 years ago
Dr S
Verified Buyer
“Easy to find a space and regular bus service to terminal.”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Always great. Love the convenience of leaving car so close. Especially important this time round as re routed following Luton m1 junction closure. Car always waiting and team very efficient”
Helpful Report
Posted 10 years ago
Mr G
Verified Buyer
“System worked well. Booked online and number recognition and name on ticket etc was all very good also. Close to the terminal and exiting was also east and fairly stress free. I did note that a bottle neck can form getting out of the carpark and this causes frustration with some drivers - lots of horns blaring and flashing lights. Other than that, it was better than most of the airports I visit on a weekly basis.”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Very convenient overall good just loads of pot holes”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“100% efficient, no issues at all!”
Helpful Report
Posted 10 years ago
Mrs J
Verified Buyer
“It was all extremely good. We left our car so easily, being greeted on arrival. We came back earlier than anticipated and after notifying them in advance, our car was duly there on arrival. I would highly recommend it.”
Helpful Report
Posted 10 years ago
Jackie Richards
Unverified Reviewer
“Easy parking friendly driver !”
Helpful Report
Posted 10 years ago
Mrs R
Verified Buyer
“We use your car parks 10 to 12 times a year. Pros New buses are better than the old dilapidated ones. Drivers are usually polite and friendly. Cons. Approach road to long stay car park is appalling! Walk from terminal to short stay car park is very unpleasant in bad weather, no shelter, exposed to wind and rain. State of surface in car park is unacceptable. Generally bus stops in car parks provide little protection from the weather when needed. Waiting for buses from airport to car parks is cold and unpleasant in poor weather and at night. Other Suggestions It would help if there were information provided at bus stops, both at the terminal and in the car parks , about the length of wait to the next bus.”
Helpful Report
Posted 10 years ago
Mrs J
Verified Buyer
“Excellent- straight in, shuttle,straight out- shuttle. Easy to book.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“I haven't been yet - the date is the 10th June”
Helpful Report
Posted 10 years ago
Mr I
Verified Buyer
“Good location but in poor condition. Needs some new Tarmac and with the revenue they make there is no excuse.”
Helpful Report
Posted 10 years ago
Mr T
Verified Buyer
“Parking was a breeze for the outbound flight, arriving back was a different matter, the short stay car park was poorly lit, after putting in my prepaid ticket into the machine it came up with an excess fee of £222.00 shocked is not the right word, after contacting the man at the other end of the button he cancelled it, I would avoid Luton altogether very limited choice of food”
Helpful Report
Posted 10 years ago
Mr N
Verified Buyer
“Absolutely appauling service. Price was very high and car park set up was terrible. no spaces took 25 mins to park. Set up was so bad that you had to drive down lanes which were dead ends so having to reverse 2-300 meters. Everything about this was terrible avoid at all costs.”
Helpful Report
Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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