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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
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3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Mr G
Verified Buyer
“Had to contact parking control administration to get clearance to exit the car park owing to the machine insisting that I had over stayed my booking period. I had not overstayed and no extra parking charges were due as was confirmed by parking control .Otherwise the pre booking worked o.k regards Graham Webb”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“Easy to access and brows the informative site to make desired selection”
Helpful Report
Posted 10 years ago
Ms M
Verified Buyer
“Good service.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Booking, arrival and leaving were all good and the number plate recognition worked well. However despite booking and arriving early it was hard to find a space and it is a very cramped car park. Also a few vehicles had taken two spaces.”
Helpful Report
Posted 10 years ago
Mrs P
Verified Buyer
“Easy to find and good bus service. At peak times a little difficult to squeeze on if you have children and a buggy. Could do with tarmacking the car park”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Waited half an hour in the que to get out of the car park to get to the gate and be told I owe 95£ (3 times what I had already paid). Problem was resolved but not a nice experience after a long flight.”
Helpful Report
Posted 10 years ago
Mr A
Verified Buyer
“I had to wait nearly half an hour for the bus despite this not being a very busy time”
Helpful Report
Posted 10 years ago
Mr G
Verified Buyer
“No probl at all!found the car safe and sound when i've returned!”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“More than pleased, as it was only minutes from landing we were in our car and heading home.”
Helpful Report
Posted 10 years ago
Mr K
Verified Buyer
“Carparking was good until we tried to leave and was told by the machine that we needed to pay £152.00 which was wrong because we had paid up front. Something you do not what to see when you have just had a long and tried day and just want to get home”
Helpful Report
Posted 10 years ago
Miss S
Verified Buyer
“The service was, as ever, efficient and friendly. And, as a fairly regular solo traveller, it makes all the difference to know how easy it is to get onto the next leg of a journey.”
Helpful Report
Posted 10 years ago
Mrs R
Verified Buyer
“You tried to charge me £171 on our exit of the car park saying there was an outstanding payment even though we had a booking. Finally you found the booking!!”
Helpful Report
Posted 10 years ago
Mr M
Verified Buyer
“The service was perfect, no worries . Very easy to park, you don't loose time and the valet is professional.”
Helpful Report
Posted 10 years ago
Mrs S
Verified Buyer
“Excellent service and will definitely pre book again”
Helpful Report
Posted 10 years ago
Mr M
Verified Buyer
“Easy and convenient 2mins walk from terminal and car waiting on our return so no hanging around.”
Helpful Report
Posted 10 years ago
Mr T
Verified Buyer
“Superb, easy to book, park and collect my car. Hassle free. Very, very highly recommended.”
Helpful Report
Posted 10 years ago
Mr D
Verified Buyer
“Prepaid for longterm parking (£72 ish) - on inserting ticket when leaving carpark was informed by machine that I 'owed' £152. Guy I spoke to on 'help' button sorted the problem when I stated my surname, but an unenjoyable experience, and no apology.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Was ok until I tried to exit the park, barrier would not open on my card, Came up as £152 to pay ? Operator eventually answered the call button and opened the barrier. Was there for 5 minutes with traffic waiting behind ! Not good.”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“My flight arrived early late Monday evening. There were no other arrivals at Luton during this time. I got out of the terminal quickly as I had no luggage. But then waited 25 minutes for a shuttle to the mid term car park. In that time two long term shuttles arrived. I was freezing cold and very unimpressed. It seems that they cut one or more of the mid term shuttles out.”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“The road to the parking is needs of being resurfaced. The auto number plate recognising system worked well and a parking space easy to find. But why are the parking not fully surfaced.”
Helpful Report
Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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