LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,958 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always good service, prompt shipping To us WA customers”

Helpful Report

Posted 4 years ago

Hey Jamie, Thanks for taking the time to review us STAYLUX!

Posted 4 years ago

“Excellent sales, communication, support, postage and everything else. No doubt a great place to purchase from. Thanks again.”

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Posted 4 years ago

Hey Josh, Thanks for the kind words, enjoy the holidays STAYLUX

Posted 4 years ago

“Good Quality”

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Posted 4 years ago

Thanks for the support STAYLUX

Posted 4 years ago

“I am very unhappy with your product my grandson has only ridden the bike twice.the first time the wheel locked and he had a very bad accident and the second time the chain broke I had a professional bike mechanic repair the bike so he has not been able to ride the bike he is very very upset and frustrated so I’m hoping you could write him a letter of apology for all the upset”

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Posted 4 years ago

Hey Nathan, Thank you for taking the time to leave us a review, we are very sorry to hear this has happened. We hate seeing people upset, hopefully, your grandson is okay after his accident. I have just sent you an email directly regarding the bike, to see exactly what went wrong. However, I will get LUXBMX care packaged organized today and sent out express for your grandson. Massive thank you for your patience with the situation. - Jack

Posted 4 years ago

“Awesome odyssey gyro components, very efficient service and would definitely use your services again!”

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Posted 4 years ago

Hey Liam, That is fantastic news! See you next time STAYLUX

Posted 4 years ago

“Great help on sizing the parts and bike and here’s and all parts were purchased from you guys”

LUXBMX 5 star review on 4th December 2021

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Posted 4 years ago

Hey Jesse, Thanks for the kind words! Enjoy the holidays STAYLUX

Posted 4 years ago

“Dudes are absolute legends. Stuff always arrives perfectly. Sometimes with extra lil goodies in it, even at their shop they were super helpful with my nephew. Cheers dudes 🤙”

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Posted 4 years ago

Hey Ross, Thanks for the support! STAYLUX

Posted 4 years ago

“Great online service and Web store. Prices are very competitive. Fast delivery aswell to Melbourne. Thank you”

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Posted 4 years ago

“Lux BMX is awesome I'm 53 and I still love bmx”

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Posted 4 years ago

Hey John, we are glad to hear everything has gone as according to plan One of the best things about our sport is that there are no rules or age limits it is all about getting out there and having fun. Thanks for the support STAYLUX

Posted 4 years ago

“Awesome work! The lads from lux always provide the best service and quality”

LUXBMX 5 star review on 30th November 2021

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Posted 4 years ago

Hey Jack, Thanks for the kind words! STAYLUX

Posted 4 years ago

“my son loves his bike, arrived quickly. very happy with customer service”

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Posted 4 years ago

Hey Sonia, We are very pleased to hear this, thank you for taking the time to leave us a review.

Posted 4 years ago

“Great range of products and easy to order online. Very happy with the delivery time. I’ll be making my next purchase here.”

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Posted 4 years ago

Hey mate, Thanks for taking the time off your day to review us, it really does mean the world to us to see how happy our customers are.

Posted 4 years ago

“All IS good , m'y Fram IS perfect”

LUXBMX 5 star review on 28th November 2021

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Posted 4 years ago

“Well priced & fast delivery to regional location. What else could I ask for…….. Quality bikes, yes I got that too!!!”

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Posted 4 years ago

hey Sarah, Thanks for your review! It means a lot to us to hear back from our customers Thanks for the support! STAYLUX

Posted 4 years ago

“Super fast delivery Knowledgeable staff always offering to help Unreal”

LUXBMX 5 star review on 26th November 2021

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Posted 4 years ago

Hey Bret, Thank you for taking the time to leave us a review, we really appreciate the kind words.

Posted 4 years ago

“LUX BMX always deliver outstanding customer service 👏 👌”

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Posted 4 years ago

Thanks for the Kind words mate! Enjoy the weekend STAYLUX

Posted 4 years ago

“Thanks guys. Son loved his bike. Great help and service from the start .”

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Posted 4 years ago

Hey Mark, Thanks for supporting our business and for taking the time to review us! STAYLUX

Posted 4 years ago

“The bike had a fucked back wheel and my son friend father had to fix’s it not happy one bit with how much we spent”

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Posted 4 years ago

Hi Lynda, That is very disappointing to hear you have had a bad experience with the bike. If you can send an email with as much detail as possible to help@luxbmx.com, the customer service team will do everything they can to help you out. Ev

Posted 4 years ago

“Awesome service”

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Posted 4 years ago

Thanks for the kind words! Stay LUX

Posted 4 years ago

“lux is my go-to BMX shop it has a great website and prices are very good and shipping is cheap”

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Posted 4 years ago

Hey Zac, That is fantastic to hear! thanks for taking the time to review us! Have a great weekend

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,958 reviews