LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,958 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hey there, I recently bought a chain that was a few links shorter than I needed for my cruiser. I reached out to the Lux Lads, they immediately sent out a section of links and a joiner link so I could get my chain on and running. Stoked! Never had a bad experience with these guys. Recommended 100%.”

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Posted 4 years ago

Hi Matthew, we're glad to hear that you're happy with our service, thank you very much for the kinds words and positive review!

Posted 4 years ago

“Fast and professional service, thanks guys”

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Posted 4 years ago

Thanks for taking the time to leave us a review, we appreciate the feedback!

Posted 4 years ago

“I always shop with Lux! Always have what I want and need.”

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Posted 4 years ago

Hey Damien, We are extremely pleased to hear about your positive experiences with our business. STAYLUX

Posted 4 years ago

“0 problems with shipping and purchase”

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Posted 4 years ago

Hey There, Thank you for the support, We appreciate you taking the time out of your day to review us. STAYLUX

Posted 4 years ago

“Great service to help me get on a bike that would fit. Would definitely shop there again.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, we appreciate all the support!

Posted 4 years ago

“A wonderful team of guys who are always ready to help. Seamless ordering process, great communication & order came earlier than expected.”

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Posted 4 years ago

Hi Karl, thank you so much for taking the take time to share such positive feedback regarding our store/ team - we really appreciate it. - Nat :

Posted 4 years ago

“The service provided by the team at Lux is always prompt and super polite. On the rare occasion that there is a problem with an order they are on to it straight away. Great job guys!”

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Posted 4 years ago

“Awesome service as always!! Thanks again”

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Posted 4 years ago

“Thumbs up emoji”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Legit the best online store out there for range of products, price, service, customer support, packing and shipping. Every order perfect, delivered fast as, and helpful with anything.”

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Posted 4 years ago

“Beats any bike shops in WA, fast postage settle down on the free cult stickers boys haha surely you have different brands to hand out”

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Posted 4 years ago

Hey Brendon, cheers for the feedback - we really appreciate it! - Nat :)

Posted 4 years ago

“The box was open and the dig book was a bit bent, could have been 10x better”

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Posted 4 years ago

Hey Jared, Thank you for taking the time to leave a review, we are very sorry to see your book has been slightly bent in transit. I will arrange for another one to be sent out ASAP for you. You can hold onto the damage or even give it out to someone at the skatepark if you would like, thanks for all the support! - Jack

Posted 4 years ago

“The staff where helpful and very easy to get along with, this was topped off with an amazing product knowledge and willingness to give help on a bike setup.”

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Posted 4 years ago

Hi Brian, thank you so much for taking the time - we really appreciate this. - Nat :)

Posted 4 years ago

“Always great service, delivery was quick as!”

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Posted 4 years ago

Thank you for the positive feedback - we appreciate you taking the time. - Nat

Posted 4 years ago

“Stoked with the service. Cheers LUXBMX!!”

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Posted 4 years ago

Thanks so much for the support! - Nat :)

Posted 4 years ago

“Excellent service , received order as described on time 👍👍”

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Posted 4 years ago

“So easy to deal with, quality parts, 1 stop bmx shop”

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Posted 4 years ago

“I got my package and there was no chain in the box only the linkage was so I'd like to get a free chain”

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Posted 4 years ago

Hi Renee, I'm sorry to hear about your order. The customer service team will be in touch with you very soon. If you have any issues with an order, please contact us immediately, and we can sort it out for you. Ev

Posted 4 years ago

“I've bought a bunch of parts from the guys at LUX. They are the best in the game in Australia. The is no one who comes close. Pricing is always on point but the service is where these guys shine. I wish I bought my frame from you guys too.”

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Posted 4 years ago

“Quality tubes good price rapid dispatch across tasman. Thanks.”

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Posted 4 years ago

Hey Joshua, Thank you for taking the time to leave us a review, we appreciate the feedback! -Jack

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,958 reviews