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LUXBMX Reviews

4.9 Rating 6,017 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,017 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
Would reccomend
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Posted 7 years ago
Excellent service, fast delivery and a very boy with his new Bmx thanks
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Posted 7 years ago
Good gear
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Posted 7 years ago
Great communication from the store and my new cranks and pedals arrived extremely quickly considering i live in W.A. (Plenty of local bike shops but I prefer to buy from lux as your prices and service is the best ive found in Australia)
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Posted 7 years ago
Excellent customer service. I'm an online shopper and had some questions about a product so I emailed and got a reply within 30mins. Fair prices and quality products. Very fast dispatch and delivery, and products are always well packaged to avoid any damage while in transit. I have bought from LUX BMX a number of times now and won't shop anywhere else. Keep up the good work guys!
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Posted 7 years ago
Prompt!
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Posted 7 years ago
Always the best service, quickest postage, my go to for anything bmx
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Posted 7 years ago
Good product selection, good website and Afterpay makes it really easy. Only things I could think to improve would be to try to get images of all actual colours of products like pedals & grips as I was referring to google images a lot. Also maybe a drop down or preview of the sizes/colours in stock at the list view so you don't have to click into every item to check if the one you want is in stock. The above was all on mobile
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Posted 7 years ago
It was awesome
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Posted 7 years ago
Great service fast delivery
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Posted 7 years ago
Service was great and my order arrived super quick.]
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Posted 7 years ago
Just simply the best service all round!
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Posted 7 years ago
Very straight forward to order and order sent within timeframe promised. Opted for partial set up of bike to easy to get it going straight out the box.....no complaints!!
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Posted 7 years ago
The service was great and when I ordered the stickers as well I got way more than I paid for. Was very happy thank you for the great and easy service.
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Posted 7 years ago
These dudes know there shit !
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Posted 7 years ago
Great service
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Posted 7 years ago
Great service and quick replys about questions
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Posted 7 years ago
Great as always
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Posted 7 years ago
Service was great but 2 weeks in and having trouble with my rear wheel
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Posted 7 years ago
Hi John, That's no good to hear about your back wheel. Academy bikes have a great warranty and should be able to resolve the issue for you. Please feel free to email us at help@lux.com.au
Posted 6 years ago
It was really good and helpful
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Posted 7 years ago
LUXBMX is rated 4.9 based on 6,017 reviews