LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,779 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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“Like most people, I shop online all the time. So it really takes some exceptional service to stand out. The guys at luxbmx stood out and then some! Throw in super competitive pricing... Great to deal with in everyway.”

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Posted 5 years ago

“Quick and prompt delivery. Quality well designed bike”

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Posted 5 years ago

“Quick service and speedy shipping. Good quality, solid products. Have bought lots from LUX before and won't be buying from anywhere else any time soon. Definitely recommend.”

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Posted 5 years ago

“Been Buying here for a long time and never had an issue”

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Posted 5 years ago

“sweet website, but I have not recive my order yet. I think due to COVID delays.”

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Posted 5 years ago

“Awesome service, original product was not available and a quick replacement sorted. Thank you!!”

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Posted 5 years ago

“Great work as always, delivered fast and in good nick, only troubles were with australia post themselves and they even threw in a free sticker”

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Posted 5 years ago

“Friendly staff that know the product they?re selling can?t ask for anything more, my first stop for bmx bits I need, we?ll done team.”

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Posted 5 years ago

“Always on time always what you ordered never a fuss quality product only!!!”

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Posted 5 years ago

“Great prices, fast shipping and quick communication.”

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Posted 5 years ago

“Great customer service. Was very patient with me, answered all of my questions and gave great advice. Would definitely recommend”

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Posted 5 years ago

“Great service from the Lux team. One of my items got lost in the post and when I told Lux, a replacement was express posted to me the next day! Thanks”

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Posted 5 years ago

“Did a legendary job of email and phone contact, sent out orders fast as, got the products right.”

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Posted 5 years ago

“Awesome service, easy to order from and everything gets delivered.”

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Posted 5 years ago

“My parts I ordered came on time and arrived in perfect condition so do dramas here. Job well done”

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Posted 5 years ago

“I normally put 5 stars but this time only 3 cause the postal time was too long. You might say that that is not Luxbmx but I disagree. If I was the ceo-boss I?d contact them and say customers are getting a great service off us and let down by the postal side of things. If the postal service is not providing the expected service they shouldn?t charge LUX full tilt.”

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Posted 5 years ago

“Yes would highly recommend”

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Posted 5 years ago

“Hi i have not yet received my order item and no updates from local post”

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Posted 5 years ago

“Best online BMX shop. Great products, great prices, great customer service, great product knowledge, lots of patience (sorry) super keen to help. Wouldn't go anywhere else.”

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Posted 5 years ago

“Lux is as good as it gets for a BMX shop”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,779 reviews